Residential Community Operations Manager

2 weeks ago


Revere, Massachusetts, United States WinnCompanies Full time

WinnCompanies is seeking a dedicated Residential Community Operations Manager to oversee our vibrant residential community. In this role, you will play a pivotal part in ensuring the smooth operation of the community while fostering a supportive environment for residents and guiding team members.

Key Responsibilities:

  • Work closely with senior leadership to determine appropriate rental rates and manage rent schedules effectively.
  • Maintain optimal occupancy levels by processing move-ins, move-outs, recertifications, and renewals in a timely manner.
  • Review and approve rental applications in accordance with property and agency standards.
  • Ensure that tenant files are meticulously organized and compliant with all regulations.
  • Direct the maintenance team to uphold property standards and manage maintenance programs efficiently.
  • Address resident concerns and conflicts promptly, adhering to established guidelines.
  • Prepare and present the annual budget for management approval.
  • Provide accurate financial reporting and variance analysis on a monthly basis.
  • Manage procurement processes, including soliciting bids and processing purchase orders.
  • Ensure timely collection of rents and fees, following all local laws and company policies.
  • Utilize company resources to recruit, train, and develop new staff members.
  • Foster staff engagement through continuous training and professional development opportunities.
  • Conduct regular team meetings to enhance communication and collaboration.

Qualifications:

  • High school diploma or equivalent.
  • 1-3 years of relevant experience in property management.
  • Proficiency in Microsoft Office Suite and property management software.
  • Exceptional customer service and communication skills.
  • Strong attention to detail and ability to manage multiple tasks.

Preferred Qualifications:

  • Bachelor's degree in a related field.
  • Experience with Yardi or RealPage software.
  • Knowledge of marketing and leasing strategies.

Our Commitment:

At WinnCompanies, we are dedicated to creating a positive impact in the communities we serve. Our team members are essential to our success, and we are committed to providing a dynamic and rewarding work environment that fosters growth and development.

Join Us: If you are passionate about property management and community engagement, we invite you to explore a career with us.



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