Customer Service Lead
2 weeks ago
MOD Pizza is a company that makes pizzas to serve people, contributing to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.
Key Responsibilities- Be an example of MOD values and behaviors, exemplifying a service mindset through effective leadership.
- Help create a MOD vibe that our customers expect.
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift.
- Demonstrate, train, and coach Squad in all methods for accomplishing store tasks.
- Demonstrate knowledge of all Operational Standards and resources.
- Partner with General Manager to engage the board community of our restaurant.
- Minimum of 1 year of customer service or restaurant leadership.
- Experience successfully leading, coaching, training, and motivating front-line employees.
- Ability to think strategically and act tactically.
- Ability to stay calm and focused in busy restaurant operations.
- Must be at least 18 years old.
At MOD, we believe in creating a world that works for and includes everyone. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is a movement.
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