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Customer Service Representative

4 weeks ago

Rockwall, Texas, United States TravelCenters of America Full time
Customer Service Representative

At TravelCenters of America, we're committed to providing exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our guests receive friendly, accurate, and efficient service. Your positive attitude and enthusiasm will make a lasting impression on our travelers.

  • Provide exceptional customer service, ensuring every guest feels valued and appreciated.
  • Work collaboratively with our quick service restaurant team to deliver a seamless dining experience.
  • Process transactions accurately and efficiently, using our point-of-sale system.
  • Maintain a clean and organized restaurant environment, adhering to our high standards.
  • Communicate effectively with colleagues and leaders, ensuring a positive and productive work environment.
What We're Looking For
  • A dedicated individual who shares our passion for customer service.
  • Basic computer and POS knowledge, with a willingness to learn and grow.
  • Previous food service experience, with a focus on delivering exceptional guest experiences.
  • Excellent verbal communication skills, with the ability to work effectively in a fast-paced environment.
What We Offer
  • A competitive hourly rate, with opportunities for growth and advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with a company match, to help you plan for your future.
  • Tuition reimbursement, to support your ongoing education and development.
  • On-site meal discounts, to make your workday more enjoyable.
  • A wide range of discounts on technology, travel, food, and fuel, to enhance your personal and professional life.