Customer Service Representative

3 weeks ago


Rockwall, Texas, United States TravelCenters of America Full time
Customer Service Representative Job Summary

TravelCenters of America is a leading provider of travel centers, offering a convenient one-stop shopping experience to our customers. As a Customer Service Representative, you will play a key role in delivering exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities:
  • Provide friendly, accurate, and efficient service to customers
  • Serve food and beverages in a clean and welcoming environment
  • Process transactions using a point-of-sale (POS) register
  • Prioritize tasks to meet kitchen and dining guest needs
  • Maintain equipment and facilities to operating standards
  • Follow proper safety procedures when handling and preparing food
  • Establish strong communication and rapport with leaders and coworkers
Requirements:
  • A dedicated individual who works well with others
  • Basic computer/POS knowledge preferred
  • Previous food service experience a plus
  • Good verbal communication skills
  • Ability to work flexible hours, including nights, weekends, and holidays
Benefits:
  • Medical, dental, vision, and life insurance
  • 401(k) with a company match
  • Vacation and paid holidays
  • Tuition reimbursement
  • On-site meal discounts
  • A wide variety of discounts on technology, travel, food, and fuel
  • Opportunity for growth and advancement

TravelCenters of America is an equal opportunity employer and welcomes applicants from diverse backgrounds. We are committed to creating a workplace that is inclusive and respectful of all individuals. If you are a motivated and customer-focused individual who is looking for a rewarding career, we encourage you to apply for this exciting opportunity.



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