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Senior Benefits Specialist

2 months ago


Norfolk, Virginia, United States CMA CGM (America) LLC Full time

Position Overview:


The Senior Benefits Analyst is tasked with overseeing a comprehensive employee Health and Welfare benefits program across multiple states, ensuring alignment with both employee needs and organizational goals.

This role plays a crucial part in the management of employee benefits initiatives, including pension and retirement savings plans.


Key Responsibilities:


Administer health insurance plans, life insurance, COBRA, EAP, and voluntary benefits for all entities within the organization. This includes identifying and resolving issues, maintaining precise records, ensuring correct deductions, reconciling invoices, and generating audit reports to identify discrepancies.

Coordinate annual projects such as Total Compensation Statements, census reporting, and audits. Respond to data inquiries from actuaries, insurance providers, and management. Assist with annual nondiscrimination testing and the 401k audit, as well as coordinate and distribute annual required reports.

Support the planning and execution of the annual open enrollment process, develop employee communications, and update the HRIS system with new rates and benefits as necessary.

Oversee retirement savings plans and pension management for all entities, collaborating with pension administration vendors to ensure timely and accurate processing of participant payments.

Maintain benefits and HIPAA records, including enrollments, applications, and other necessary documentation for all benefit plans.

Manage ACA compliance processes, auditing Forms 1094 and 1095 for all covered entities to ensure adherence to IRS deadlines for distribution and filing.

Act as a point of escalation for complex benefit plan issues and assist in managing leave programs. Contribute to the development of policies and procedures, along with miscellaneous related duties or projects as assigned.


Required Knowledge, Skills, and Abilities:
Comprehensive understanding of employer benefit programs and processes.
Proficient knowledge of laws and regulations governing benefits, including ACA, ERISA, HIPAA, Section 125, COBRA, ADA, FMLA, and FLSA.
Ability to evaluate and enhance performance, effectively engage with diverse individuals and situations, and communicate proficiently both verbally and in writing.
Capacity to work independently and collaboratively, demonstrating self-motivation and minimal need for direction.
Strong relationship-building skills with employees, organizations, brokers, and vendors.
Ability to prioritize and manage multiple responsibilities effectively.
Skilled in developing and delivering quality training and education for all employee levels.
Proficient in MS Office, particularly advanced Excel capabilities.
Attention to detail, organized, and committed to continuous process improvement.
Ability to handle confidential information with discretion and maintain a high degree of accuracy under tight deadlines.
Analytical mindset with a focus on balancing cost-effectiveness with employee attraction and retention trends.

Education and Experience:
High School Diploma required; Bachelor's Degree preferred.
Relevant certifications such as PHR, SPHR, SHRM-CP, SHRM-SCP, CCP, CEBS are advantageous.
Minimum of 5 years of experience in benefits administration is essential.