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Advanced Patient Services Associate

2 months ago


Round Rock, Texas, United States Texas Oncology Full time

Join Our Esteemed Team - Senior Patient Services Representative

We are in search of an enthusiastic professional to become a vital member of our team as a Senior Patient Services Representative. In this capacity, you will provide essential support to the Medical Oncology Department. Your standard work schedule will be Monday through Friday, accompanied by a competitive benefits package. Become part of a dedicated team committed to delivering exceptional, evidence-based care to patients in our community.

Key Responsibilities:

  • Coordinates communication among clinic personnel as necessary
  • Delivers messages with accuracy and promptness
  • Facilitates patient check-out following examinations
  • Arranges follow-up appointments
  • Offers administrative assistance
  • Maintains the reception area and necessary supplies
  • Organizes testing and referrals
  • Supports physicians with correspondence
  • Complies with confidentiality regulations
  • Performs additional tasks as required

Qualifications:

The ideal candidate will possess:

  • A high school diploma or equivalent
  • 0-3 years of experience in a medical office setting
  • Additional experience may be required for more advanced positions

Physical Requirements:

The role necessitates the ability to meet physical demands such as sitting, using hands, standing, walking, and occasionally lifting items weighing up to 30 pounds.

Work Environment:

This position involves regular interaction with patients and staff. Join us in making a significant impact in the lives of those we serve.