Lead Restaurant Operations Manager

7 days ago


Amherst, Massachusetts, United States Arby's Full time
Key Responsibilities:

The Shift Supervisor and Team Leader will oversee daily restaurant operations, ensuring seamless execution of tasks and exceptional customer service.

Responsibilities include:

  • Spearheading shift activities, maintaining a high level of productivity, and promoting a positive work environment
  • Mentoring team members, fostering growth, and providing constructive feedback for improvement
  • Supporting the General Manager and Assistant Manager in achieving sales goals, managing inventory, and controlling labor costs
  • Delivering outstanding customer experiences through effective communication, empathy, and problem-solving skills
Requirements:

To be successful in this role, you should possess:

  • A minimum of 6 months of experience as a manager within the restaurant or retail industry
  • Exceptional leadership and communication skills, with the ability to motivate and guide team members
  • Strong organizational and time management skills, with a focus on prioritizing tasks and meeting deadlines
  • A valid driver's license and availability to work flexible schedules, including evenings and weekends
  • A passion for delivering exceptional customer experiences and driving business results
Benefits:

We offer a comprehensive benefits package, including:

  • Flexible Schedules
  • Meal Benefits
  • 5 Day Work Weeks
  • Aggressive compensation
  • Quarterly Bonus Potential
  • On-going performance evaluations
  • Health Care Contributions
  • Paid vacations and PTO Days

Join our team and take your career to the next level



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