Chief Operating Officer

2 weeks ago

Woodstock, Vermont, United States Billings Farm & Museum Full time
Chief Operating Officer | Billings Farm and Museum

About Billings Farm & Museum

Established in 1983, Billings Farm & Museum (BF&M) is a key initiative of the Foundation, maintaining a collaborative relationship with Marsh-Billings-Rockefeller National Historical Park (MBRNHP) and owning the Woodstock Inn & Resort.

BF&M stands out among America's historic venues and outdoor museums by providing a fully operational dairy farm experience, engaging seasonal programs, curated exhibits, and an award-winning film.

As BF&M enters a significant phase in its history, it presents an exciting opportunity for growth and development.

Through vibrant daily programming, seasonal events, camps, workshops, and unique after-hours experiences, BF&M captivates visitors of all ages.

As the agricultural counterpart to the historic Billings estate, it complements the offerings of Marsh-Billings-Rockefeller National Historical Park.


About the Role

The ideal candidate for the Chief Operating Officer position is a visionary and strategic leader who will guide the future direction and success of the organization, enhancing strategy and operational capacity for a new growth phase.

This executive role involves providing high-level leadership and collaborating closely with the President/Executive Director and the Board to establish organizational policies, objectives, and priorities.

As a member of the executive leadership team, the Chief Operating Officer reports to the President/Executive Director, oversees four direct reports, and manages the functions of Education & Interpretation, Operations & Programs, Advancement, and Marketing.


Key Responsibilities

Organizational Leadership & Management
  • Envision, shape, and implement institutional and strategic planning as part of the executive leadership team.
  • Provide exceptional leadership and direction to the Education & Interpretation team, guided by a new Interpretive Master Plan.

Interpretive Master Plan:
  • Creatively assess and expand visitor engagement through diverse programs, events, and activities related to both the farm and the museum.
  • Align programmatic efforts to attract and grow both existing and new audience segments.
  • Maintain a culture of outstanding service for museum visitors.
  • Guide the external affairs team in:
    • Strategically expanding relationships with key stakeholders through membership initiatives, member events, and annual fundraising.
    • Enhancing institutional fundraising for operational and capital projects.
    • Strengthening and managing a comprehensive marketing and public relations strategy.
    • Building stronger partnerships with key organizations to broaden the audience.
  • Provide leadership to the Operations & Programs teams, including retail and product areas.
  • Operate at an executive level while maintaining professional confidentiality.

Key Qualifications:
  • Over eight years of successful management experience in museums or non-profit organizations.
  • Proven ability to manage and motivate diverse staff effectively; strong leadership capabilities with a collaborative approach.
  • Demonstrated success in achieving strategic objectives over multiple years.

Additional Skills:
  • Highly organized, analytical, and results-oriented project manager.
  • Innovative leader with a record of creativity.
  • Excellent relationship-building skills, both internally and externally; adept at networking and collaboration.
  • Persuasive communicator with strong written and public speaking abilities.
  • Creative problem solver with keen listening skills.
  • Proven experience in developing and implementing integrated marketing and communications strategies.
  • Familiarity with current fundraising and engagement strategies.

Preferred Qualifications:
  • Knowledge of best practices in outdoor history museums and a commitment to staying current in the museum field.
  • Experience in marketing/public relations and with membership and annual fund programs.
  • Master's degree in non-profit management, arts administration, museum studies, or a related field.

Compensation:
The starting salary for this position is competitive and commensurate with experience.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by law.

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