Current jobs related to Senior IT Service Management Leader - Louisville, Kentucky - CenterWell Home Health

  • RN Care Manager

    4 weeks ago

    Louisville, Kentucky, United States BALFOUR SENIOR CARE Full time

    Balancing exceptional care with a commitment to hospitality, we invite skilled Registered Nurses to join our team at Balfour Senior Living. Our community in Louisville, CO offers a supportive environment for residents in need of assisted living and skilled nursing facilities. As a Nurse Care Manager, you will be responsible for delivering high-quality...

  • Chief Financial Officer

    1 month ago

    Louisville, Kentucky, United States Talis Group, Inc. Full time

    Job SummaryCave Hill Cemetery & Arboretum is seeking an exceptional senior management leader to join their team as Chief Financial Officer. This is a rare opportunity for a strong accounting, finance, and operations leader to support the organization's big picture vision.Key ResponsibilitiesProvide financial oversight and management of the accounting and...

  • Executive Leader for Financial Operations and Community Growth

    4 weeks ago

    Louisville, Kentucky, United States VITALITY Senior Living Full time

    Vitality Senior Living is a vibrant community dedicated to creating meaningful experiences for our residents, families, and team members. We are more than just a place of work; we are a place where everyone is encouraged to be themselves and celebrated for it.The Business Office Director is a key member of our team responsible for overseeing financial...

  • Senior Facilities Operations Manager

    1 month ago

    Louisville, Kentucky, United States FiveStar Senior Living Full time

    Job SummaryWe are seeking a highly skilled and experienced Regional Director of Facilities Management to join our team at FiveStar Senior Living. This key leadership role will oversee the coordination of technical service providers, assist with budget preparation, and ensure the quality and timeliness of resident work requests.Key ResponsibilitiesTrain and...

  • Senior Life Enrichment Coordinator

    4 weeks ago

    Louisville, Kentucky, United States BALFOUR SENIOR CARE Full time

    Balancing innovation and compassion, the ideal candidate for this role will lead the development of engaging activities and events that cater to the diverse interests of our residents. This position requires a strong team leader who can empower associates to deliver exceptional customer service and foster a sense of community within our senior living...

  • Senior Care Professional

    1 week ago

    Louisville, Kentucky, United States Sunrise Senior Living Full time

    At Sunrise Senior Living, we are passionate about delivering high-quality care to seniors and their families. As a Caregiver, you will be responsible for providing exceptional care and services to our residents in our assisted living and reminiscence neighborhoods.Key Responsibilities:Build Meaningful Relationships: Develop strong relationships with seniors...

  • Caregiver - Senior Care Specialist

    4 weeks ago

    Louisville, Kentucky, United States Sunrise Senior Living Full time

    About the RoleWe are seeking a compassionate and dedicated Caregiver to join our team at Sunrise Senior Living. As a Caregiver, you will play a vital role in providing high-quality care and services to our residents, ensuring their physical, emotional, and social needs are met.ResponsibilitiesBuild meaningful relationships with residents and their families,...

  • Caregiver - Senior Care Specialist

    4 weeks ago

    Louisville, Kentucky, United States Sunrise Senior Living Full time

    About the Role:As a Care Manager at Sunrise Senior Living, you will have the opportunity to make a meaningful difference in the lives of our residents. We are seeking a compassionate and dedicated individual to join our team as a Caregiver - Senior Care Specialist. In this role, you will be responsible for providing the highest degree of quality care and...

  • Executive Director

    4 weeks ago

    Louisville, Kentucky, United States Harmony Senior Services Full time

    Job Summary:The Executive Director is responsible for the overall management and operation of the senior community, ensuring compliance with local, state, and federal regulations. This leadership position requires a strong background in senior community operations, sales leadership, and customer service.Key Responsibilities: Oversee all aspects of senior...

  • Senior Manager, Field Service Operations

    1 month ago

    Louisville, Kentucky, United States Restaurant Supply Chain Solutions LLC Full time

    Job Title: Senior Manager, Field ServiceRestaurant Supply Chain Solutions, LLC is seeking a highly skilled Senior Manager, Field Service to join our Distribution Team. As a key member of our team, you will be responsible for ensuring supply continuity for our clients across the United States.Key Responsibilities:Engage with cross-functional teams to plan and...

  • Senior Benefits Manager

    4 weeks ago

    Louisville, Kentucky, United States CentralSquare Technologies Full time

    Job Description:The Senior Benefits Manager will oversee the day-to-day administration of employee benefits for CentralSquare Technologies. This includes managing healthcare, life, disability, and other plans, as well as participating in the design and administration of future benefit offerings.Key Responsibilities:• Interact with HR, functional leaders,...

  • Senior Operations Manager

    1 month ago

    Louisville, Kentucky, United States Grainger Businesses Full time

    Job Title: Senior Warehouse Operations ManagerAt Grainger Businesses, we're committed to providing value for customers, fostering an engaging culture for team members, and driving strong financial results. We're seeking a Senior Warehouse Operations Manager to lead the operations of a high-volume, order-fulfillment, multi-shift distribution center.Key...

  • LPN Medication Care Manager

    4 days ago

    Louisville, Kentucky, United States Sunrise Senior Living Full time

    About the RoleAt Sunrise Senior Living, we are seeking a highly skilled LPN Medication Care Manager to join our team. As a Medication Care Manager, you will be responsible for administering medications and treatments in a safe and organized manner.ResponsibilitiesAdminister medications to residents in accordance with their individualized care plans.Document...

  • LPN Medication Care Manager

    5 days ago

    Louisville, Kentucky, United States Sunrise Senior Living Full time

    Job Overview:As a Medication Care Manager at Sunrise Senior Living, you will provide high-quality care and services to our residents. You will administer medications and treatments in a safe and organized manner.Responsibilities:Administration of medicationsDocumentation of medication administrationProviding resident care while demonstrating the Mission for...

  • LPN Medication Care Manager

    1 month ago

    Louisville, Kentucky, United States Sunrise Senior Living Full time

    LPN Medication Care Manager Job DescriptionAt Sunrise Senior Living, we are passionate about providing high-quality care to our residents. As an LPN Medication Care Manager, you will play a vital role in ensuring the health and well-being of our residents by administering medications and treatments in a safe and organized manner.Responsibilities:Administer...

  • Nurse Practitioner Senior Staff

    1 month ago

    Louisville, Kentucky, United States QTC Management Full time

    Job Title: Senior Nurse PractitionerWe are seeking a highly skilled and experienced Senior Nurse Practitioner to join our team at Leidos QTC Health Services. As a Senior Nurse Practitioner, you will play a vital role in providing high-quality healthcare services to our nation's veterans and service members.About the Role:The Senior Nurse Practitioner will be...

  • LPN Medication Care Manager

    1 month ago

    Louisville, Kentucky, United States Sunrise Senior Living Full time

    About the RoleWe are seeking a highly skilled and compassionate LPN Medication Care Manager to join our team at Sunrise Senior Living. As a key member of our healthcare team, you will be responsible for providing high-quality care and services to our residents, ensuring their physical, emotional, and social well-being.ResponsibilitiesAdminister medications...

  • Dining Service Representative

    4 weeks ago

    Louisville, Kentucky, United States Sunrise Senior Living Full time

    Job Summary: As a Server at Sunrise Senior Living, you will provide exceptional dining service to our residents. Your role will involve serving as a role model, assisting with training team members, and maintaining a clean and organized dining area.Key Responsibilities:Provide dining service to residents with a focus on exceptional customer serviceAssist...

  • Tax Senior Manager

    1 month ago

    Louisville, Kentucky, United States Cherry Bekaert Advisory, LLC Full time

    Job Title: Senior Tax ManagerCherry Bekaert Advisory, LLC is seeking a Senior Tax Manager to join our team in Louisville, Kentucky. As a key member of our Core Tax Services team, you will be responsible for managing client tax compliance needs, anticipating tax and business issues, and recognizing tax planning opportunities.Key Responsibilities:Manage client...

  • Senior Manager, Material Planning

    4 weeks ago

    Louisville, Kentucky, United States GE Appliances, a Haier company Full time

    The GE Appliances philosophy, backed by three simple commitments, defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.We are seeking an experienced Senior Manager, Material Planning, to manage and optimize inventory levels, support key operations, and...

Senior IT Service Management Leader

1 month ago

Louisville, Kentucky, United States CenterWell Home Health Full time
Job Summary

Become a part of our caring community and help us put health first. As a Senior IT Service Management Leader, you will be responsible for Humana's enterprise Incident, Problem Management, Configuration, Availability and Change management routines. This leader will provide the vision, plan, and governance to guide the IT organization towards a future state of fast incident resolution, effective problem root cause analysis, and seamless change enablement – all delivered with industry-leading stability.

Key Responsibilities
  • Provide the vision, plan, and governance to achieve fast incident resolution, preventive Application and infrastructure root cause analysis, and change enablement with velocity – all delivered with exceptional stability.
  • Develop and execute a comprehensive ITSM strategy, aligning IT services with evolving business goals and objectives.
  • Guide enterprise use of ServiceNow, JSM, or other platforms as necessary.
  • Collaborate with senior leadership to integrate ITSM into business process operations, ensure IT services effectively meet current and future organizational needs.
  • Foster a culture of continuous improvement within the ITSM team, promoting innovation and service excellence.
  • Build, lead, and mentor a high-performing ITSM team, fostering a collaborative and results-driven culture.
  • Promote and enable consolidated infrastructure, realistic test, and consolidation of technology sprawl.
  • Collaborate with internal stakeholders to understand business needs and expectations, ensuring IT services contribute to overall organizational success.
  • Communicate effectively with all levels of the organization to gather feedback and make data-driven improvements to service delivery.
  • Oversee the design, implementation, and continuous optimization of ITSM processes for the cloud environment, including Incident Management, Change Management, Problem Management, Request Fulfillment, and other relevant areas.
  • Leverage expertise in ServiceNow and cloud management platforms to optimize service delivery in the cloud environment.
  • Champion best practices and industry standards (ITIL) to ensure a consistent and effective approach to IT service delivery in the cloud.
  • Leverage your cloud expertise to guide the successful migration of IT services to the public cloud, minimizing disruption and ensuring a smooth transition.
Requirements
  • Bachelor's degree in Computer Science, Electrical Engineering, Information Systems, or a similar field required.
  • 10+ years of experience leading an IT Service Management (ITSM) function, preferably in the setting of technology production operations or delivery.
  • Production Operational experience with ServiceNow suite of products, JSM or other platforms including CMDB, problem management, incident management, and change management.
  • Demonstrated success as a Senior Technology Executive with a proven track record of delivering high-quality infrastructure services.
  • Experience within complex IT environments with diverse technologies (distributed systems, storage, networks, data centers) and vendors (open source, traditional enterprise, cloud providers).
  • Budget responsibility exceeding $10 million.
  • Hands-on experience working in a multi-vendor environment, including cloud providers.
  • Strong analytical and problem-solving skills with the ability to develop action plans and work estimates for IT projects.
  • Experience working in a high-availability systems environment.
  • Demonstrated knowledge of emerging technologies and their impact on IT service management in the cloud.
  • Understanding of applicable data privacy practices and laws.
Preferred Qualifications
  • MS or higher in an engineering discipline is preferred.
  • Prior experience with cloud transformation in a large organization (F500) is highly desirable.
  • Management and leadership experience of large technology teams (minimum 50 FTEs – employees & contractors).
About Us

Humana, Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements.