Customer Service Representative

2 weeks ago


Greensburg, Pennsylvania, United States Walmart Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Personal Shopper at our Greensburg, PA location. As a Personal Shopper, you will play a critical role in providing exceptional customer service and ensuring the satisfaction of our Members.

Key Responsibilities
  • Develop and support Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts.
  • Participate in sales and marketing events, and make efforts to meet Membership goals.
  • Maintain safety of Facility by following all safety standards, procedures, and guidelines.
  • Fulfill Member orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices.
  • Provide Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.
What We Offer

At Walmart, we offer a competitive hourly wage range of $17.00 to $24.00, with additional compensation in the form of premiums based on schedule, facility, season, or specific work performed. We also offer a comprehensive benefits package, including health, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance, as well as paid time off and other benefits.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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