Installation Services Coordinator

6 days ago


Chesterfield, Missouri, United States Floor Coverings International of St Petersburg Full time

Job Description:

We are seeking a highly motivated and organized Project Coordinator to join our team at Floor Coverings International of St Petersburg. As a Project Coordinator, you will be responsible for delivering exceptional customer experiences and ensuring that jobs are completed efficiently and profitably.

Estimated Salary Range:

$52,000 - $70,000 per year, depending on experience.

Responsibilities:

  • Act as the primary point of contact for customers once sales are closed
  • Meet with branch staff regularly to discuss sales and customer expectations
  • Schedule jobs to meet customer and installer schedules
  • Communicate daily with installers and customers
  • Discuss and obtain written permission for any changes in contracted work
  • Coordinate in-field purchases to complete jobs
  • Deliver on expectations contracted in the sales process
  • Walk customers through jobs at completion and collect final payment

Requirements:

  • Leadership skills to manage installers and handle conflicts appropriately
  • Excellent customer service-focused communication skills
  • Able to maintain organization while working on multiple sites
  • Able to problem-solve productively
  • Able to make reasonable decisions
  • Portrays a professional image

What We Offer:

  • Paid training and development opportunities
  • No experience required
  • Full-time position with benefits
  • Opportunity to work with a growing company


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