Installation Services Coordinator
6 days ago
Job Description:
We are seeking a highly motivated and organized Project Coordinator to join our team at Floor Coverings International of St Petersburg. As a Project Coordinator, you will be responsible for delivering exceptional customer experiences and ensuring that jobs are completed efficiently and profitably.
Estimated Salary Range:
$52,000 - $70,000 per year, depending on experience.
Responsibilities:
- Act as the primary point of contact for customers once sales are closed
- Meet with branch staff regularly to discuss sales and customer expectations
- Schedule jobs to meet customer and installer schedules
- Communicate daily with installers and customers
- Discuss and obtain written permission for any changes in contracted work
- Coordinate in-field purchases to complete jobs
- Deliver on expectations contracted in the sales process
- Walk customers through jobs at completion and collect final payment
Requirements:
- Leadership skills to manage installers and handle conflicts appropriately
- Excellent customer service-focused communication skills
- Able to maintain organization while working on multiple sites
- Able to problem-solve productively
- Able to make reasonable decisions
- Portrays a professional image
What We Offer:
- Paid training and development opportunities
- No experience required
- Full-time position with benefits
- Opportunity to work with a growing company
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