Medical Care Coordinator

1 week ago


Chesterfield, Missouri, United States Mercy Full time

About vAcute

vAcute is a 24x7 virtual acute care department that provides patients with access to medical professionals 365 days a year. Our team of navigators, RNs, Advanced Practice clinicians, and board-certified Emergency Medicine physicians work collaboratively to deliver patient-centered care.

Job Overview:

We are seeking a Medical Care Coordinator to join our team. As a coordinator, you will be responsible for facilitating patient experiences at Mercy Virtual by providing coordinated personal, professional, and compassionate service.

Duties and Responsibilities:

  • Answer telephone calls from patients/family in the vAcute Program
  • Perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards

Qualifications:

  • Experience: Previous experience in a Medical Office, Emergency Department, or Hospital
  • Required Education: High school diploma
  • Certifications: BLS required or within 6 months of hire
  • Other: Critical thinking and problem-solving skills, Professional verbal and written communication skills with the ability to work in triage software and electronic medical record

Compensation and Benefits:

  • $45,000 - $65,000 per year, depending on experience
  • Tuition Reimbursement up to $2,000 for continuing education
  • Health/Dental/Vision available after day one
  • Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
  • Paid parental leave for new parents
  • 401k with employer match
  • Paid PTO for volunteering

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