Customer Service Ambassador

3 days ago


Santa Ana, California, United States Kimco Staffing Services Full time
Job Summary

We are seeking a skilled Customer Service Ambassador to provide exceptional support and ensure customer satisfaction.

This role involves managing technical support calls, dispatching tasks, and maintaining a high level of customer service while communicating effectively and demonstrating a professional and approachable attitude.

Key Responsibilities:

  • To handle customer inquiries via phone, email, or other communication channels in a timely and efficient manner.
  • To troubleshoot and resolve customer complaints in a fair and courteous manner.
  • To maintain accurate records of customer interactions and update databases accordingly.
  • To collaborate with the team to achieve sales goals and increase customer satisfaction.

Requirements:

  • A minimum of 1-2 years of experience in customer-facing roles, preferably in a call center environment.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

Salary Range:

The salary for this position is estimated to be between $20.00 and $22.00 per hour, based on industry standards and location.



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