Overnight Guest Services Specialist
2 months ago
The Four Points by Sheraton Charlotte-Lake Norman is seeking a dedicated part-time Night Auditor to ensure exceptional service for our overnight guests while managing essential nightly accounting tasks.
Position Summary
This role typically involves shifts that commence in the late evening and extend into the early morning hours. Responsibilities include performing routine financial reconciliations, completing necessary documentation, and generating shift reports pertinent to the hotel's financial activities.
Key Responsibilities:
- Conduct nightly financial balancing procedures
- Manage daily administrative paperwork
- Prepare and submit shift reports
- Deliver outstanding service to guests throughout the night
- Maintain cleanliness in the lobby area and manage waste disposal
Qualifications for Success:
- Comfortable working independently
- Ability to thrive in a dynamic, fast-paced environment
- Strong attention to detail
- Willingness to work a flexible schedule, including weekends and holidays
Employee Benefits:
- 401(k) plan with company matching
- Access to Employee Assistance Program
- Referral bonuses for successful candidate placements
- Employee Recognition Program with rewards
- Discounts on hotel stays
- On-Demand Pay for early access to earned wages
- Double-time pay on designated company holidays
- Discounts at Marriott properties
Essential Requirements:
- Meticulous attention to detail
- Previous experience in the hospitality industry is preferred
- Night audit experience is advantageous
- Availability to work during weekends and holidays
Work Environment:
This position operates within a professional office setting, utilizing standard office equipment regularly.
Physical Requirements:
While fulfilling the responsibilities of this role, the employee may be required to stand, walk, sit, use hands for handling objects, reach with arms, climb stairs, and communicate effectively. The employee must occasionally lift or move office supplies weighing up to 20 pounds.
Additional Information:
This job description is intended to outline the primary duties and responsibilities associated with this position. It is not an exhaustive list of all tasks that may be required, and responsibilities may change at any time.
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