Service Advisor
4 days ago
About the Role:
As a Service Advisor at Transteck Inc, you will play a crucial role in maintaining customer satisfaction and ensuring the smooth operation of our automotive repair services.
Key Responsibilities:
- Maintain accurate and up-to-date customer appointment systems.
- Review vehicle history files to identify potential issues and provide informed recommendations to customers.
- Conduct thorough vehicle inspections to identify problems, wants, and needs, and document findings accurately.
- Provide clear and concise written estimates for labor and parts, ensuring transparency and customer understanding.
- Communicate estimated time of completion to customers, ensuring timely and efficient service delivery.
- Record clear instructions and follow-up actions to ensure seamless customer experience.
Requirements:
We are seeking a highly organized and customer-focused individual with excellent communication skills to join our team. If you have a passion for delivering exceptional customer service and a strong understanding of automotive repair principles, we encourage you to apply.
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