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Customer Service Associate

2 months ago


Neenah, Wisconsin, United States Dayton Freight Full time

Overview:

This is a Second Shift, Part-Time Position with a Start Time of 4:00 PM.

Key Responsibilities:

  • Assist customers with freight pickup requests, rate quotes, and freight charges.
  • Provide support to drivers and take messages for the Service Center Manager and Account Managers.
  • Prepare bills of lading and delivery receipts.
  • Maintain excellent communication with external and internal customers.

Additional Duties:

  • Assist with payroll, data entry, freight reports, and driver collect reports.
  • Support billing and filling tasks.

Requirements:

  • Proficient in Microsoft Office Programs.
  • Excellent keyboarding skills and attention to detail.
  • Experience handling high-volume phone calls and providing exceptional customer service.

Benefits:

  • Stable and growing organization.
  • Competitive weekly pay.
  • Quick advancement opportunities.
  • Customized training program.
  • Professional, positive, and people-centered work environment.
  • Modern facilities.