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Customer Service Associate
2 months ago
Overview:
This is a Second Shift, Part-Time Position with a Start Time of 4:00 PM.
Key Responsibilities:
- Assist customers with freight pickup requests, rate quotes, and freight charges.
- Provide support to drivers and take messages for the Service Center Manager and Account Managers.
- Prepare bills of lading and delivery receipts.
- Maintain excellent communication with external and internal customers.
Additional Duties:
- Assist with payroll, data entry, freight reports, and driver collect reports.
- Support billing and filling tasks.
Requirements:
- Proficient in Microsoft Office Programs.
- Excellent keyboarding skills and attention to detail.
- Experience handling high-volume phone calls and providing exceptional customer service.
Benefits:
- Stable and growing organization.
- Competitive weekly pay.
- Quick advancement opportunities.
- Customized training program.
- Professional, positive, and people-centered work environment.
- Modern facilities.