Customer Service Representative Role

6 days ago


Warrensburg, Missouri, United States Fastwyre Broadband Full time

Job Overview

">

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be dedicated to delivering exceptional service to our customers, while helping them navigate our products and services.

">

About the Role

">
  • This is an excellent opportunity to work with a leading broadband provider, offering a range of services including local and long-distance telephone, cable television, and internet offerings.
  • You will play a key role in supporting both our local communities and employees by utilizing the latest technology to meet the evolving needs of a global economy.
">

Your Responsibilities

">
  1. Drive customer satisfaction by proactively offering product and service recommendations to match customer needs.
  2. Achieve sales targets by explaining and promoting our range of services, including local and long-distance telephone, cable television, and internet offerings.
  3. Handle customer inquiries related to service applications, installations, policies, and account management.
  4. Process service orders, including installation, disconnection, and feature changes, using company systems.
  5. Address billing inquiries, provide account information, and assist with payment options for overdue accounts.
  6. Log customer details accurately and assist with troubleshooting service issues by collaborating with the appropriate teams.
  7. Support technicians by providing necessary information and assisting in clearing service disruptions.
  8. Help with bad debt collections and other administrative duties as needed.
  9. Contribute to the coordination of special projects and perform other tasks as assigned.
">

About You

">
  • Excellent communication skills, both verbal and written, with a positive and professional approach to customer interactions.
  • Proficiency in using computer systems and software (including Microsoft Office Suite), with the ability to adapt to new technologies and processes.
  • Strong teamwork skills, with the ability to take initiative and work independently when needed.
  • Ability to embrace change and contribute to continuous improvement efforts.
  • Knowledge of customer service regulations, particularly related to Customer Proprietary Network Information (CPNI).
  • Flexibility to work a schedule that best serves our customers, including occasional adjustments when needed.
">

Requirements

">
  • High school diploma or equivalent required.
  • A minimum of 3+ years of customer service or sales experience is preferred.
  • Experience in telephony and cable television services is a plus.
">

Estimated Salary Range: $40,000 - $60,000 per year



  • Warrensburg, Missouri, United States Westlake Hardware Full time

    Job SummaryWestlake Ace Hardware is seeking a dedicated Customer Service Representative to provide exceptional customer service and support store operations. In this role, you will interact with customers, respond to inquiries, and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve issues...


  • Warrensburg, Missouri, United States SAS Retail Services Full time

    About SAS Retail ServicesSAS Retail Services is a leading retail services company that works with major consumer brands in local Walmart stores. Our team members are dedicated to ensuring the latest brands and products are available to customers.Job DescriptionIn this role, you'll work as a Retail Sales Representative, building relationships with store...


  • Warrensburg, Missouri, United States Walmart Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our General Merchandise team as a Sales Associate at Walmart.


  • Warrensburg, Missouri, United States Sodexo S A Full time

    Sodexo Job DescriptionWe are looking for a Dining Service Associate to join our team. As a Dining Service Associate, you will be responsible for preparing and serving a variety of vibrant menus in a fast-paced food service environment.About the Role:">\


  • Warrensburg, Missouri, United States Wyndy LLC Full time

    We are seeking a qualified individual to fill the role of Support Services Team Member at Wyndy LLC.About the RoleThis position involves providing support and assistance to students during after-school hours, including supervising students, maintaining a safe environment, and organizing activities.ResponsibilitiesSupervise students during after-school...


  • Warrensburg, Missouri, United States SAS Retail Services Full time

    Qualifications and ResponsibilitiesTo be successful in this role, you should have:18 years or olderThe ability to lift up to 50 lbs. and perform physical workReliable transportation with a valid driver's licenseWillingsness to travel locally within your assigned territory with minimal supervisionIn return, you can expect a rewarding career with opportunities...


  • Warrensburg, Missouri, United States SAS Retail Services Full time

    Join SAS Retail Services as a Retail Merchandising Consultant and contribute to the success of major consumer brands in local Walmart stores.As a Retail Merchandising Consultant, you'll play a critical role in optimizing product displays and placements. Our comprehensive training program will help you develop the skills required for effective category resets...


  • Warrensburg, Missouri, United States Warrensburg Schools Full time

    Company Overview">We are a school district committed to providing quality education to our students. Our goal is to create a supportive and inclusive learning environment that fosters academic excellence and personal growth.">Job Description">The Special Services Paraprofessional will work under the supervision of the special services teacher to provide...

  • Daycare Assistant

    3 weeks ago


    Warrensburg, Missouri, United States Wyndy LLC Full time

    About the RoleWe are seeking a dedicated and compassionate Daycare Assistant to join our team at Wyndy LLC. As a key member of our daycare staff, you will play a vital role in ensuring the safety, well-being, and happiness of our young children.ResponsibilitiesSupport lead teachers in daily operations, maintaining a clean and organized environment that...


  • Warrensburg, Missouri, United States SAS Retail Services Full time

    SAS Retail Services is a leading retail services company, partnering with major consumer brands in local Walmart stores.We're seeking a Sales Category Specialist to join our team. As a Sales Category Specialist, you'll play a key role in ensuring the latest products are displayed and placed effectively.Our on-the-job training program will equip you with the...


  • Warrensburg, Missouri, United States Gana-A'Yoo, Limited Full time

    We are seeking a highly organized and detail-oriented Administrative Assistant Intern to support our team at Gana-A'Yoo, Limited in Warrensburg, MO. As a member of our team, you will be responsible for maintaining confidentiality of information, learning database systems, compiling documents and records, participating in planning of meetings and events, and...


  • Warrensburg, Missouri, United States The Annex Management Group LLC Full time

    **Job Overview:**The Annex Group is seeking a highly skilled Maintenance Supervisor to join our team in Warrensburg, MO. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and taking pride in making a difference in the lives of our residents.**Responsibilities:**Provide top-notch services to prospects,...

  • Sales Team Member

    5 days ago


    Warrensburg, Missouri, United States Hibbet Sports Full time

    **About the Role:**We are looking for a highly motivated Sales Associate to join our team at Hibbett Sports. In this role, you will play a critical part in driving sales growth and delivering exceptional customer experiences.**Key Tasks:**Deliver outstanding customer service, responding to customer inquiries and resolving issues promptly.Develop strong...


  • Warrensburg, Missouri, United States Walmart Full time

    **Job Overview:**We are seeking a Retail Sales Associate to join our team at Walmart. This role involves walking up to 5 miles each day while fulfilling online customer orders, reviewing customer orders, and ensuring they are filled accurately.**Salary:** The estimated salary for this position is between $14 to $26 per hour, depending on location and...


  • Warrensburg, Missouri, United States Westlake Hardware Full time

    Job DescriptionWe are seeking a skilled Hardware Sales Professional to join our team at Westlake Ace Hardware. This role involves assisting customers with product information, processing transactions, and maintaining store appearance.The ideal candidate will have a strong passion for customer service, excellent communication skills, and the ability to work...


  • Warrensburg, Missouri, United States Westlake Hardware Full time

    About the RoleWe are looking for a highly motivated Store Front End Associate to join our team at Westlake Ace Hardware. As a key member of our sales floor, you will be responsible for providing exceptional customer service, operating cash registers efficiently, and maintaining a clean and organized store environment.Key Responsibilities:Cash Handling:...


  • Warrensburg, Missouri, United States Wood Shed Lumber & Hardware Full time

    Job Title: Cashier Sales AssociateAbout Us: At Wood Shed Lumber & Hardware, we strive to provide an outstanding customer service experience that meets our company values. Our team is passionate about serving others and making a difference in the community.Salary Estimate: $40,000 - $60,000 per year based on location and experience.Job Description: As a...


  • Warrensburg, Missouri, United States Great Clips Full time

    About Great ClipsAs a leader in the salon industry, Great Clips is dedicated to providing an exceptional experience for our guests and team members alike.Job OverviewWe are seeking a highly skilled and enthusiastic Part-Time Hair Stylist to join our dynamic team. This role involves working in a fast-paced salon environment, providing top-notch hair services...


  • Warrensburg, Missouri, United States SAS Retail Services Full time

    Compensation and BenefitsCompetitive hourly rate: $17.00 - $19.00 per hourPaid mileage and travel reimbursement when applicableEarly access to earned wagesCareer advancement opportunitiesJob DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Sales Floor Associate. In this role, you will be responsible for...


  • Warrensburg, Missouri, United States SAS Retail Services Full time

    **Why Choose SAS Retail Services?**We are a dynamic company that offers a competitive $17.50-$19.50 per hour salary, with paid mileage and travel reimbursement when necessary. As a **Merchandise Promotion Specialist**, you will play a crucial role in ensuring that the latest brands and products are displayed effectively in local Walmart stores.We provide...