Cashier Sales Associate

5 days ago


Warrensburg, Missouri, United States Wood Shed Lumber & Hardware Full time
Job Title: Cashier Sales Associate

About Us: At Wood Shed Lumber & Hardware, we strive to provide an outstanding customer service experience that meets our company values. Our team is passionate about serving others and making a difference in the community.

Salary Estimate: $40,000 - $60,000 per year based on location and experience.

Job Description: As a Cashier Sales Associate, you will be responsible for operating a checkout counter and helping customers with their queries. Your role will involve creating an inviting environment for customers by maintaining a clean and orderly front end, welcoming them warmly, and answering basic questions about merchandise and its location. You will also be expected to answer phones promptly, transfer calls to the correct department, and provide a smooth customer service experience by maintaining an efficient checkout process and orderly traffic flow through the checkout.

Responsibilities:
  • Create an inviting atmosphere for customers by performing housekeeping tasks as needed.
  • Welcome all customers to Wood Shed Lumber & Hardware.
  • Answer various basic questions concerning merchandise and its location.
  • Respond promptly to phone calls and transfer customers to the correct department.
  • Maintain a smooth customer service experience by ensuring an efficient checkout process and orderly traffic flow through the checkout.
  • Understand and implement store policies and procedures, including returns, refunds, account payments, and deliveries.
  • Promote store loyalty programs and seasonal promotions.
  • Identify shoplifters and other types of theft, and respond accordingly according to store policy.
  • Operate all point-of-sale equipment and process transactions accurately.
  • Maintain the displays and area around the checkout counter, including stocking and cleaning.
  • Understand and perform proper procedures for opening and closing the cash till.
  • Assist store staff with other tasks as needed.


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