Retail Security Specialist

1 week ago


Smyrna, Georgia, United States Ross Stores Full time

Ross Stores is seeking a highly skilled Retail Security Specialist to join our team. As a key member of our Loss Prevention department, you will play a critical role in maintaining a safe and secure environment for our customers and associates.

Job Overview

This is an exciting opportunity for someone who is passionate about security and customer service. As a Retail Security Specialist, you will be responsible for providing visible presence at store entrances and exits, monitoring for potential safety issues, and responding to any incidents that may arise.

Key Responsibilities:
  • Provide excellent customer service by greeting customers warmly and being approachable and helpful
  • Maintain a high level of visibility throughout the store, including at entrances and exits, to deter theft and maintain a safe environment
  • Monitor sales floor activity to identify and address potential theft indicators
  • Partner with store leadership to ensure compliance with loss prevention directives and minimize operational shortage
Requirements:
  • High school education or equivalent required; AA degree preferred
  • One year retail supervisor experience or similar training preferred
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment
  • Strong communication skills
  • Demonstrated ability to build and maintain relationships with the store team
  • Excellent customer service skills
  • Proven ability to effectively resolve conflict
Estimated Salary: $45,000 - $60,000 per year

The estimated salary range is based on national averages and may vary depending on location, experience, and other factors. We offer a competitive compensation package, including benefits and opportunities for professional growth and development.



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