Customer Experience Specialist

1 week ago


Smyrna, Tennessee, United States Food Lion Full time

About Us: At Food Lion, we value our associates as our most important assets. We strive to provide a fulfilling work experience and recognize the importance of their contributions to our overall success.

Job Overview: As a PT Sales Associate Cashier Lead, you will play a key role in ensuring exceptional customer service and store operations. This is an excellent opportunity for individuals who are passionate about delivering top-notch service and working collaboratively with our team members.

Estimated Salary: $12-$15 per hour, depending on location and experience.

Key Responsibilities:

  • Provide outstanding customer service, answering questions and resolving issues promptly
  • Maintain a clean and organized store environment, adhering to health and safety standards
  • Assist with inventory management, receiving shipments, and processing returns
  • Support sales initiatives, promoting products and services to customers
  • Collaborate with colleagues to achieve sales goals and improve customer satisfaction

Requirements:

  • High school diploma or equivalent required; some college or previous retail experience preferred
  • Excellent communication and interpersonal skills, with a strong focus on customer service
  • Ability to work flexible schedules, including evenings, weekends, and holidays
  • Physical ability to lift up to 50 pounds and stand for long periods

Benefits: Food Lion offers competitive pay, opportunities for career growth, and a comprehensive benefits package, including medical, dental, and vision insurance.



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