Insurance Customer Care Specialist

3 days ago


Lincoln, Nebraska, United States Genny Noerrlinger - State Farm Agent Full time
Role Overview

We are seeking a highly skilled and customer-focused Insurance Customer Care Specialist to join our team at Genny Noerrlinger - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance business.

Job Responsibilities
  • Respond to customer inquiries and provide accurate policy information.
  • Assist clients with policy updates and changes.
  • Process insurance claims and ensure timely follow-up with clients.
  • Maintain accurate records of customer interactions.
Key Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Detailed-oriented and able to multitask effectively.
  • Previous customer service experience is preferred but not required.

As a valued member of our team, you can expect a competitive salary of $45,000 - $60,000 per year, depending on your level of experience. Our agency offers a range of benefits, including simple IRA, licensing paid by agency, bonus based on performance, flexible schedule, and opportunities for advancement.



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