Customer Service Representative
6 days ago
We are seeking a highly skilled Personal Lines Account Manager to join our team at Independent Insurance Agents of Nebraska. As a key member of our staff, you will be responsible for delivering exceptional customer service and helping us grow our business.
The successful candidate will have a minimum of two years personal lines insurance account management experience and hold the required insurance license. They will demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
About the RoleAs a Personal Lines Account Manager, you will be responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism. You will work closely with customers to understand their needs and provide them with personalized solutions.
Responsibilities- Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.
- Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
$75,000 - $95,000 per year
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