Customer Experience Associate

3 weeks ago


Decatur, Illinois, United States Emory Healthcare Full time

The Ideal Candidate

We're looking for a highly motivated and detail-oriented individual to join our team as a Retail Sales Associate. As a key member of our sales and customer service team, you'll be responsible for providing exceptional customer experiences, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities

  • Customer Service: Provide top-notch customer service by greeting customers, answering phone calls, taking orders, and resolving customer complaints in a professional and courteous manner.
  • Sales and Merchandising: Utilize your product knowledge to make informed sales recommendations, restock shelves, and maintain visually appealing store displays.
  • Cash Handling: Count cash registers at the beginning and end of each shift, complete cash handling reports, and manage bank deposits accurately.

Requirements and Qualifications

  • High School Diploma or Equivalent: Required.
  • Two Years of Retail Sales Experience: Including using a POS cash register, opening and closing stores, making end of day deposits, merchandising product, and following a planogram/floor layout.
  • Excellent Communication and Interpersonal Skills: Ability to work independently with minimal supervision and strong problem-solving skills.

Salary Range

$45,000 - $60,000 per year, based on experience.

Benefits

  • Comprehensive Benefits Package: Includes health, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: We offer training and development opportunities to help you grow your career within the company.


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