Customer Experience Coordinator
2 days ago
Hand & Stone Corp is a reputable spa services provider dedicated to excellence in customer satisfaction.
We are currently seeking a skilled and results-driven individual to fill the position of Spa Associate.
Compensation PackageThe estimated annual salary for this position is $45,000 - $65,000, accompanied by commissions and bonuses.
We also provide a range of employee benefits, including flexible schedules, career advancement opportunities, and a comprehensive benefits package.
Key ResponsibilitiesThe main duties of this role involve:
- Offering outstanding customer service to clients
- Greeting and welcoming clients upon arrival
- Handling phone calls, scheduling appointments, selling memberships, gift cards, and upgrades
- Maintaining a professional and organized workspace
To succeed in this position, you should possess:
- A proven track record in sales
- Familiarity with spa management software (training will be provided)
- Excellent communication and interpersonal skills
- Ability to manage pressure situations effectively and multitask efficiently
We offer a variety of benefits, including:
- An hourly wage plus commissions and bonuses
- Adaptable schedules
- A professional and secure work environment
- Employee discounts
- An employee rewards program and referral bonus
This position involves hourly compensation with potential for overtime pay. As an independently owned and operated franchisee, we are responsible for our own hiring and employment decisions.
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