Retail Sales Associate

6 days ago


Decatur, Illinois, United States Ross Dress for Less Full time

At Ross Dress for Less, we are committed to providing an exceptional shopping experience for our customers. As a Retail Sales Associate, you will play a critical role in achieving this goal.

About Us

We are the nation's largest off-price retailer with over 2,000 stores across the United States. Our success is built on a strong foundation of values that prioritize our people, customers, and community. We strive to create a positive work environment where our employees can grow and thrive.

Job Summary

The Retail Sales Associate is responsible for ensuring our customers have a positive shopping experience. This involves making eye contact, smiling, and greeting all customers in a courteous and friendly manner. You will also be expected to treat fellow associates with respect, efficiently follow company best practices, maintain a clean work area, and ensure proper merchandise presentation.

Main Responsibilities
  • You will be responsible for creating a safe and secure shopping environment by maintaining awareness on the sales floor and correcting or reporting any unsafe conditions.
  • You will provide excellent customer service by assisting customers, answering questions, and resolving issues in a polite and knowledgeable manner.
  • You will represent the Ross brand at all times and perform cleaning tasks such as sweeping, mopping, dusting, and replenishing restroom supplies.
  • You will maintain a professional appearance and adhere to the company dress code.
Key Requirements
  • You must be able to effectively communicate with customers, associates, and store leadership in a friendly, respectful, and cooperative manner.
  • You must be able to perform basic mathematical calculations commonly used in retail environments.
  • You must be able to spend up to 100% of your working time standing, walking, and moving around the store.
  • You must be able to regularly bend, squat, kneel, climb, carry, reach, and stoop.
  • You must be able to occasionally push, pull, and lift more than 25 pounds.
Benefits

We offer a competitive salary, ranging from $12 to $15 per hour, depending on location and experience. In addition, you will receive a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan. We also offer opportunities for career growth and development, as well as a fun and dynamic work environment.

Qualifications

To be successful in this role, you should have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should also be able to lift up to 25 pounds and stand for long periods of time. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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