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Senior Billing Manager
2 months ago
About the Role
The Billing Manager is a key member of the Jobot team, responsible for overseeing and coordinating the efforts of the billing team. This role involves managing workload, ensuring timely and accurate issuance of invoices, and effective interaction with partners and senior management.
Key Responsibilities
- Manage daily operations of the billing staff, including workload balancing and lawyer assignments.
- Ensure accurate preparation of client invoices and resolve billing issues with partners.
- Oversee the resolution of rejected invoices, unallocated balances, and bill packet preparations.
- Understand complex billing arrangements, Outside Counsel Guidelines (OCGs), and e-billing challenges.
- Provide training to billing staff on various billing functions and client arrangements.
- Mentor and develop billing staff, including conducting annual performance reviews.
- Collaborate with other departments within the revenue cycle to minimize delays in the billing/collection cycle.
- Identify and implement process improvements for streamlining the billing process.
- Develop, test, and implement new billing procedures to enhance accuracy and efficiency.
- Monitor adherence to Accounting policies and procedures.
Requirements
- Bachelor's degree in Accounting, Finance, or a related field, or equivalent work experience.
- At least 7 years of relevant experience with significant operational and supervisory responsibilities.
- Strong verbal and written communication skills with senior management.
- Proficiency in Microsoft Word, Excel, Access, and Adobe Acrobat.
- Experience in a law firm or professional services firm.
- Familiarity with eBilling Hub, electronic billing vendor sites, and Elite 3E.