Experience Integration Director
2 days ago
At Elevance Health, we are seeking an experienced Experience Integration Director to join our team. This role will play a critical part in shaping the future of our company by integrating the customer experience across value streams.
Key Responsibilities:- Support the enterprise strategy on the future of work, workplace, and workforce by integrating the customer experience across value streams.
- Work with business leaders to understand the humans we serve, craft clear opportunities for growth and engagement, and invent what the future looks like.
- Develop key measures of experience and co-design the feedback loop across the enterprise.
- Connect business priorities to experience goals to form an end-to-end view of the value the company brings to its customers.
- Lead workshops with internal teams and/or clients, facilitating conversations and championing unexpected insights to inspire creative solutions.
- BA/BS related to human-centered design, product/service design, or related field.
- Minimum of 8 years experience related to customer and employee experience.
- Experience designing and building solutions for Healthcare is highly desired.
- Strong leadership and communication skills, with the ability to thrive in a fast-paced, collaborative, agile environment.
- Market-competitive total rewards, including merit increases, paid holidays, and incentive bonus programs.
- Medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs, and financial education resources.
- A range of benefits that support your physical, emotional, and financial well-being.
We are an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
-
Vulnerability Management Director
1 week ago
Chicago, Illinois, United States DivIHN Integration Inc Full timeJob Title: Vulnerability Management DirectorAbout the Role:We are seeking a highly skilled and experienced Vulnerability Management Director to join our team at DivIHN Integration Inc. As a key member of our IT Asset Performance Services organization, you will be responsible for leading our vulnerability management program and ensuring the security of our...
-
Systems Integration Engineer
1 month ago
Chicago, Illinois, United States Grantek Systems Integration Full timeJob DescriptionCompany OverviewGrantek Systems Integration is a leading provider of integrated automation, smart manufacturing, and industrial information solutions. Our clients are top Fortune 100 companies and recognized consumer brands.We offer a dynamic work environment where you can express your creative ideas and talents by working on a variety of...
-
Vulnerability Management Director
1 week ago
Chicago, Illinois, United States DivIHN Integration Inc Full timeAbout the Role:We are seeking a highly skilled Vulnerability Management Director to join our team at DivIHN Integration Inc. As a key member of our security team, you will be responsible for leading our vulnerability management program and ensuring the security of our global technology organization.Key Responsibilities:Develop and implement enterprise-wide...
-
Integrated Warehousing Services Director
2 weeks ago
Chicago, Illinois, United States DPDHL Full timeJob Title: Integrated Warehousing Services DirectorAt DPDHL, we are seeking a highly skilled and experienced Integrated Warehousing Services Director to join our team. As a key member of our logistics team, you will be responsible for developing and implementing strategies to increase our warehousing capacity and capabilities in the region.Key...
-
Director of Client Integration and Operations
4 weeks ago
Chicago, Illinois, United States The Post At Mint Hill Llc Full timeAbout the RoleThe Post At Mint Hill Llc is seeking a highly skilled and experienced Director of Client Integration and Operations to join our team. As a key member of our organization, you will be responsible for leading our client integration efforts and ensuring the successful implementation of our solutions.Key ResponsibilitiesLeadership and...
-
Chicago, Illinois, United States Northeastern Illinois University Full timeJob SummaryNortheastern Illinois University seeks a highly skilled and experienced Director of Integrated Marketing and Communications to drive the development and execution of strategic marketing and communications plans to promote the University.Key ResponsibilitiesLead marketing staff responsible for developing and executing integrated marketing...
-
Director of Experience Design
2 weeks ago
Chicago, Illinois, United States McDonald's Corporation Full timeJob Title: Director, Experience Design Job Summary: We are seeking a highly skilled Director, Experience Design to join our McDonald's Global Design team. As a key member of the Customer Experience team, you will be responsible for delivering user-centered experiences that meet the needs of our customers and crew members around the...
-
Digital Business Development Director
2 weeks ago
Chicago, Illinois, United States Office of Experience Full timeAbout OXAt OX, we're a full-service digital agency dedicated to helping companies excel at every moment of interface they have with their customers. Our human-centered philosophy and multidisciplinary approach integrate strategy, design, and technology to help organizations reinvent their business and rapidly bring new experiences, products, and messages to...
-
Account Director, Client Experience Lead
2 weeks ago
Chicago, Illinois, United States IPG DXTRA Full timeJob Title: Account Director, Client ExperienceWe are seeking a seasoned Account Director to lead our Consumer Practice in Chicago. As a key member of our team, you will be responsible for driving multi-channel campaigns to success, coaching team members, and bringing to life innovative ideas that resonate with our clients.Key Responsibilities:Develop and...
-
Account Director, Client Experience Lead
6 days ago
Chicago, Illinois, United States IPG DXTRA Full timeJob Title: Account Director, Client ExperienceWe are seeking a seasoned Account Director to lead our Consumer Practice in Chicago. As a key member of our team, you will be responsible for driving multi-channel campaigns to success, coaching team members, and bringing to life innovative ideas that resonate with our clients.Key Responsibilities:Develop and...
-
Account Director, Client Experience Lead
3 weeks ago
Chicago, Illinois, United States Weber Shandwick Full timeJob Title: Account Director, Client ExperienceWe are seeking a seasoned Account Director to lead our Consumer Practice in Chicago. As a key member of our team, you will be responsible for developing and executing multi-channel campaigns that drive business results for our clients.Key Responsibilities:Lead cross-functional teams to deliver integrated...
-
Account Director, Client Experience Lead
1 week ago
Chicago, Illinois, United States Weber Shandwick Full timeJob Title: Account Director, Client ExperienceWe are seeking a seasoned Account Director to lead our Consumer Practice in Chicago. As a key member of our team, you will be responsible for developing and executing multi-channel campaigns that drive business results for our clients.Key Responsibilities:Lead cross-functional teams to deliver high-impact...
-
Associate Director, User Experience Design
5 days ago
Chicago, Illinois, United States Dentsu Full timeAbout the RoleWe are seeking an experienced Associate Director, User Experience to join our dynamic team focused on driving innovative digital transformations. As a leader in UX, you will bring over 10 years of experience to shape engaging, user-centered designs that elevate the overall experience.Key Responsibilities:Collaborate with Creative Directors, UI...
-
Account Director, Client Experience Lead
3 weeks ago
Chicago, Illinois, United States Weber Shandwick Full timeJob Title: Account Director, Client ExperienceWe are seeking a seasoned Account Director to lead our Consumer Practice in Chicago. As a key member of our team, you will be responsible for developing and executing multi-channel campaigns that drive business results for our clients.Key Responsibilities:Lead a team of account managers and coordinators to...
-
Director of Customer Experience Strategy
4 weeks ago
Chicago, Illinois, United States Elevance Health Full timeJob SummaryWe are seeking a highly skilled Director of Customer Experience Strategy to join our team at Elevance Health. As a key member of our organization, you will be responsible for developing and executing Voice of the Customer (VoC) programs to drive business growth, retain profitable membership, and transform the customer experience.Key...
-
Account Director, Client Experience Lead
3 weeks ago
Chicago, Illinois, United States IPG DXTRA Full timeJob Title: Account Director, Client ExperienceWe are seeking a seasoned Account Director to lead our Consumer Practice in Chicago. As a key member of our team, you will be responsible for developing and executing multi-channel campaigns that drive business results for our clients.Key Responsibilities:Lead a team of account managers and coordinators to...
-
Program Integration Director
2 weeks ago
Chicago, Illinois, United States Zones Full timeJob Title: Program Integration ManagerJoin Zones, a leading Global Solution Provider of end-to-end IT solutions, as a Program Integration Manager. In this role, you will be responsible for developing and executing strategies, policies, and programs to drive the execution and implementation of both existing and new solutions.Key Responsibilities:Oversee...
-
Digital Experience Director
2 weeks ago
Chicago, Illinois, United States Vizient Full timeJob Title: Digital Experience DirectorAt Vizient, we're seeking a highly skilled Digital Experience Director to lead our Digital Employee Experience practice. As a key member of our team, you'll design and execute strategic and operational improvements in processes and programs that enhance our ability to deliver exceptional digital experiences.Key...
-
Director of User Experience
2 weeks ago
Chicago, Illinois, United States Aspen Dental Full timeJob Title: Director of User ExperienceAspen Dental Management, Inc. is seeking a seasoned Director of User Experience to lead our UX team in crafting exceptional user experiences for our suite of customer and enterprise technology products.Key Responsibilities:Develop and execute UX vision and strategy for TAG and its portfolio of brandsBuild and lead a...
-
Program Integration Director
3 weeks ago
Chicago, Illinois, United States Zones Full timeProgram Integration ManagerZones LLC is seeking a seasoned and strategic professional to develop and execute strategies, policies, and programs to drive the execution and implementation of both existing and new solutions. The ideal candidate will lead the coordination and knowledge management of strategic solution and product initiatives, optimizing...