Environmental Services Manager

5 days ago


Jacksonville, Florida, United States Sodexo Full time
About the Role

Sodexo is seeking a highly skilled Environmental Services Custodial Manager 2 to oversee daily operations on the 2nd shift with rotating weekends and holidays for a major healthcare client located in Jacksonville, Florida.

Key Responsibilities
  • Drive Client Satisfaction: Responsible for driving client and patient satisfaction scores by providing a clean and safe environment for patients, visitors, and staff.
  • Lead Teams and Projects: Lead teams and departmental projects and initiatives, effectively managing the Unit Operating System.
  • Manage Operations: Oversee daily operations, including managing a team of 25-30 frontline housekeeping employees, and ensuring compliance with regulatory requirements.
  • Support Diversity and Inclusion: Support a diverse and inclusive workforce, promoting a culture of respect and inclusivity.
Requirements
  • Leadership Experience: Proven experience leading, training, and managing a team, with a track record of developing and motivating teams to exceed client expectations.
  • Customer Service: Strong customer service and/or guest satisfaction experience in a healthcare or hospitality setting.
  • Leadership Skills: Possess strong leadership skills, with the ability to work independently to drive program success.
  • Project Management: Experience effectively managing projects within agreed-upon timelines, with a focus on results and safety.
  • Technology Proficiency: Proficient with computers and other technology, with the ability to adapt to new systems and processes.
  • Availability: Willingness to work an evening shift schedule with a weekend and holiday rotation.
About Sodexo

Sodexo is a world leader in Quality of Life Services, with a mission to improve the quality of life of our customers, employees, and the communities we serve. We offer a comprehensive benefits package, including paid time off, holidays, medical, dental, vision, 401K, and access to ongoing training and development programs.



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