Retail Leadership Professional

6 days ago


Nashville, Tennessee, United States Suddenserviceonline Full time

Job Summary:

We are seeking a highly motivated and customer-focused Retail Leadership Professional to join our team as an Assistant Store Manager at Sudden Service Online. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of retail professionals.

Key Responsibilities:

  • Assist the Store Manager in leading and coaching store staff to maximize customer satisfaction and sales growth.
  • Develop and implement strategies to drive sales growth, improve customer engagement, and enhance store operations.
  • Lead by example, demonstrating a passion for customer service and a commitment to excellence in all aspects of store operations.
  • Train, develop, and lead a team of retail professionals to achieve sales goals, improve customer satisfaction, and maintain a positive store environment.
  • Ensure all store operations are executed in accordance with company standards, including inventory management, merchandising, and visual presentation.
  • Monitor and analyze sales data, customer feedback, and other metrics to inform business decisions and drive continuous improvement.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in business, marketing, or a related field preferred.
  • 2+ years of retail or hospitality industry experience, with a minimum of 1 year in a leadership or supervisory role.
  • Proven track record of driving sales growth, improving customer satisfaction, and leading high-performing teams.
  • Excellent communication, leadership, and problem-solving skills, with the ability to work effectively in a fast-paced retail environment.
  • Ability to lift up to 50 pounds and stand for long periods, with a strong focus on maintaining a safe and healthy work environment.

Preferred Qualifications:

  • Associates degree in business, marketing, or a related field.
  • Prior experience in a C-Store and/or food service environment.
  • Prior supervisory experience.
  • Experience working with MS Excel.
  • Bilingual applicants are encouraged to apply.

About Sudden Service Online:

Sudden Service Online is a leading provider of retail convenience services, with a strong commitment to customer satisfaction, employee development, and community engagement. Our company values include Strive for Balance, Expect Achievement, Have Integrity, Be Committed, and Be a Servant Leader. If you are a motivated and customer-focused retail professional looking for a challenging and rewarding career opportunity, we encourage you to apply.



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