Systems Analyst Expert

20 hours ago


Cleveland, Ohio, United States Insight Global Full time

Job Overview

We are seeking a highly skilled Systems Analyst to lead and manage CRM implementation projects. The ideal candidate will have a strong background in CRM implementation, extensive experience in validating and testing software, and proficiency in using Selenium for automated testing.

Key Responsibilities

  • Lead and manage CRM implementation projects ensuring seamless integration with existing systems.
  • Collaborate with stakeholders to gather and analyze business requirements and translate them into technical specifications.
  • Develop and execute comprehensive test plans and test cases to ensure the quality and functionality of CRM systems.
  • Utilize Selenium to design, develop, and maintain automated test scripts for regression and functional testing.
  • Identify, document, and track defects and issues, working closely with development teams to ensure timely resolution.
  • Conduct system validation and verification activities to ensure compliance with business requirements and industry standards.
  • Provide technical support and training to end-users, ensuring they are proficient in using the CRM system.
  • Continuously monitor and evaluate system performance, recommending improvements and optimizations as needed.

Requirements

  • Bachelor's degree.
  • 6-12 years' experience in CRM implementation projects.
  • Extensive background in software validation and testing.
  • Proficiency in using Selenium for automated testing.

Benefits and Salary

$100,000-$120,000 per year.

Insight Global is an equal opportunity employer that values diversity and inclusion. We believe everyone matters and are committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.



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