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Back-End Department Supervisor

2 months ago

Charleston, West Virginia, United States Lowe's Full time

Job Summary:

Lowe's is seeking a highly skilled Back-End Department Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring that our stores are clean, safe, and stocked with the products our customers need.

Key Responsibilities:

  • Remove Barriers: Identify and eliminate obstacles that hinder our associates' ability to deliver quality customer service.
  • Address Inefficiencies: Analyze and improve processes to increase productivity and efficiency.
  • Supervise and Coach: Provide guidance and support to our associates to ensure they have the skills and knowledge needed to succeed.
  • Monitor and Evaluate: Regularly assess our store's performance and make data-driven decisions to drive improvement.
  • Customer Service: Foster a culture of customer-centricity and ensure that our associates are equipped to provide exceptional service.
  • Store Manager Support: Collaborate with our store managers to achieve business objectives and drive results.

Requirements:

To be successful in this role, you will need:

  • Excellent Communication Skills: Ability to effectively communicate with associates, store managers, and other stakeholders.
  • Strong Leadership Skills: Proven ability to lead and motivate a team to achieve results.
  • Analytical Skills: Ability to analyze data and make informed decisions.
  • Customer Focus: Passion for delivering exceptional customer service.