Software Support Specialist
3 days ago
The Applications Specialist will play a vital role in providing day-to-day support for Venturedyne software and technology. This includes troubleshooting, programming, documentation, and testing within established standards and guidelines.
This position offers ample opportunities for learning and growth, with a variety of tasks and responsibilities that will challenge and engage the successful candidate.
As a key member of the team, the Applications Specialist will work closely with users of the ERP Application System, providing one-on-one consultancy and support.
The position is based at the corporate headquarters in Pewaukee, and the successful candidate will have the opportunity to work with a diverse range of products and technologies.
Key Responsibilities- Perform analysis and diagnosis of software problems for end users and recommend implementation of corrective solutions for ERP software on the IBMi.
- Function as a backup person for the IBMi Systems and Applications Manager.
- Perform analysis and programming when required to enhance or repair the existing ERP software.
- Learn and administer the divisional SQL Servers and the databases that relate to the ERP system.
- Learn and administer the MS Servers hosting WebSphere Application Server which hosts the Graphical User Interface (GUI) for our ERP software.
- Receive and respond to incoming calls or emails regarding software issues and training.
- Technical documentation and other related documentation in conformance with established standards.
- Maintaining proper backups using the BRMS (Backup, Recovery and Media Services) software.
- Associate's OR Bachelor's degree in a computer-related field.
- Experience with the IBMi (programming and operating system).
- Working knowledge of Microsoft Office and Windows.
- Ability to perform independently or with a team.
- Willingness to learn new skills and technology.
- Ability to communicate effectively both orally and in writing.
Venturedyne offers a competitive benefits package and a dynamic work environment that will challenge and engage the successful candidate.
For the past 34 years, Venturedyne has operated as a holding company of eight industrial manufacturing, sales and service companies. Our divisions manufacture and supply a range of products, including environmental testing equipment, HVAC equipment, and magnetic separators.
We are committed to growing our businesses and expanding our product base, and we are seeking a talented and motivated Applications Specialist to join our team.
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