CRM Support Specialist
5 days ago
Waukesha County Technical College (WCTC) is seeking a highly skilled CRM Support Specialist to join our Student Services Division. As a key member of our team, you will play a critical role in aligning technology solutions with divisional priorities.
Key Responsibilities:- Manage the daily functions in the College's student success technology solution, ensuring system performance and data quality.
- Collaborate with cross-functional teams to configure, maintain, and improve the CRM system, aligning with the college's goals and objectives.
- Develop and implement student retention and engagement campaigns, leveraging email, text, and meeting strategies to support student success.
- Work with academic divisions to identify needs, employ best practices in a CRM environment, and seek ways to improve processes and maximize utilization.
- Coordinate system-related activities, including maintenance, upgrades, functional development, and testing, in coordination with IT.
- Run standard and custom reports and dashboards, providing key performance indicators to inform data-driven decision making.
- Provide technical support and training to end-users, ensuring they can effectively utilize CRM features and functionalities.
- Manage user accounts and permissions, ensuring data integrity and privacy.
- Monitor project timelines, allocate resources, and ensure timely delivery of services.
- Contribute to assignments and special projects of a similar nature and level.
- Profound understanding of ERP & CRM systems (Banner and Slate) and Microsoft applications.
- Broad knowledge and understanding of higher education, student success, and retention best practices.
- Familiarity with emerging technologies and CRM industry trends.
- Project management skills, with the ability to successfully manage multiple projects at one time while maintaining high-quality standards.
- Collaborative mindset and creative approach to systems.
- Effective interpersonal communication skills, including oral, written, technical, and non-technical information, and listening.
- Strong customer service skills, working with individuals from diverse backgrounds.
- Ability to establish and maintain positive working relationships with internal and external contacts.
- Ability to work independently, as part of a team, and/or with minimal supervision.
- Ability to manage time and organize work.
- Ability to work on several projects simultaneously.
- Ability to attend closely to detailed work, completing, and maintaining a high level of accuracy.
- Intermediate level of proficiency with computer software applications, including word processing, spreadsheets, databases, presentations, and/or publishing.
- Associate or bachelor's degree in a related field.
- At least 2 years' experience managing a CRM or student information system and creating automated workflows.
- Experience in Enterprise Resource Planning (ERP), Customer Relationship Manager (CRM), or database systems required.
- Experience in data and statistical analysis and reporting to improve processes required.
- Experience in student development/engagement, academic advising, early alert intervention, and working with students from diverse backgrounds.
- Experience with grant reporting and report writing tools (e.g., Cognos) preferred.
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Medical Support Specialist
3 weeks ago
Pewaukee, Wisconsin, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors and the quality of our plasma collection process.Key ResponsibilitiesDetermine donor eligibility to donate plasma, including...
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Medical Support Specialist
5 days ago
Pewaukee, Wisconsin, United States Biolife Plasma Services Full timeAbout BioLife Plasma ServicesBioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd., dedicated to improving the lives of patients with rare diseases. Our team is committed to providing exceptional customer service and quality in every aspect of our operations.Job DescriptionWe are seeking a highly skilled and compassionate Medical...
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Medical Support Specialist
4 weeks ago
Pewaukee, Wisconsin, United States Biolife Plasma Services Full timeAbout BioLife Plasma ServicesBioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd., dedicated to transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs.Job DescriptionWe are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma...
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Medical Support Specialist
3 weeks ago
Pewaukee, Wisconsin, United States Biolife Plasma Services Full timeAbout BioLife Plasma ServicesBioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. Our mission is to provide high-quality plasma to create lifesaving and life-sustaining therapies for patients with rare and complex diseases.Job DescriptionWe are seeking a Medical Support Specialist to join our team at our plasma center in Pewaukee,...
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Medical Support Specialist
4 weeks ago
Pewaukee, Wisconsin, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the health and safety of our donors, while also contributing to the collection of high-quality plasma that will be used to create lifesaving...
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Real Estate Acquisitions Specialist
3 weeks ago
Pewaukee, Wisconsin, United States The Real Estate Center Full timeJob OpportunityWe are seeking a highly skilled and motivated Real Estate Acquisitions Specialist to join our team at The Real Estate Center. As a key member of our acquisitions team, you will play a crucial role in driving the growth and success of our business.Key Responsibilities:Establish and maintain strong relationships with prospects and clients to...
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Marketing and Customer Support Director
6 days ago
Pewaukee, Wisconsin, United States Boutique Recruiting Full timeMarketing & Customer Support ManagerA leading manufacturer of fuel testing equipment in Pewaukee, WI, is seeking a seasoned Marketing & Customer Support Manager to drive strategic initiatives and enhance customer support processes. This newly created role is ideal for an entrepreneurial-minded professional with a solid background in both marketing and...
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Marketing & Customer Support Manager
2 weeks ago
Pewaukee, Wisconsin, United States Boutique Recruiting Full timeMarketing & Customer Support Manager Job DescriptionA leading manufacturer of fuel testing equipment in Pewaukee, WI, is seeking a highly skilled Marketing & Customer Support Manager to join their team. This dynamic role is ideal for an entrepreneurial-minded professional with a solid background in both marketing and customer support management.Key...
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Operations Support Specialist
2 weeks ago
Pewaukee, Wisconsin, United States Bevara Building Services Full timeAbout BevaraBevara is a dynamic and interactive team-focused company that provides its team members with the tools and support needed to achieve their professional goals. We prioritize a healthy work-life balance and foster a culture that encourages collaboration and innovation.About the PositionWe are seeking a highly organized and detail-oriented...
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Operations Support Specialist
6 days ago
Pewaukee, Wisconsin, United States Bevara Building Services Full timeJob OverviewBevara Building Services is seeking a highly skilled Operations Support Specialist to join our dynamic team. As the primary point of contact between clients, technicians, and our organization, this role requires exceptional communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key...
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Operations Support Specialist
3 weeks ago
Pewaukee, Wisconsin, United States Bevara Building Services Full timeAbout Bevara Building ServicesWe're a dynamic and interactive team-focused company that provides our team members with the tools and support needed to achieve their professional goals. Our culture encourages a healthy work-life balance and we're proud to say we work hard and play hard.About the PositionWe're seeking a skilled Operations Support Specialist to...
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Operations Support Specialist
1 week ago
Pewaukee, Wisconsin, United States Bevara Building Services Full timeAbout Bevara Building ServicesWe're a dynamic and interactive team-focused company that provides our team members with the tools and support needed to achieve their professional goals. Our culture is built on a healthy work-life balance, and we're proud to say we work hard and play hard.About the PositionWe're seeking a skilled Operations Support Specialist...
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Medical Support Specialist
2 weeks ago
Pewaukee, Wisconsin, United States Biolife Plasma Services Full timeAbout the RoleBioLife Plasma Services is a leading provider of plasma-based therapies, and we are seeking a highly skilled Plasma Center Nurse - EMT to join our team.Key ResponsibilitiesDetermine donor eligibility to donate plasma, ensuring compliance with regulatory requirements and company policies.Manage donor adverse events, providing timely and...
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Dental Support Specialist
1 month ago
Pewaukee, Wisconsin, United States Integrative Dental Solutions Full timeAbout Our TeamWe are a dynamic and patient-focused dental practice, seeking a highly skilled and dedicated Dental Assistant to join our team at Integrative Dental Solutions.Job SummaryWe are looking for a professional and enthusiastic individual to provide exceptional patient care and support our dental team in a fast-paced and technologically advanced...
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Accounting Specialist
3 weeks ago
Pewaukee, Wisconsin, United States Creative Financial Staffing Full timeWhat We Offer ================ At Creative Financial Staffing, we're proud to offer a unique opportunity for a Billing Specialist to join our team. As a family-owned business, we prioritize our culture and values, creating a supportive and collaborative work environment. Benefits ======== * Medical, dental, and vision profit sharing * Free snacks *...
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Healthcare Field Specialist
3 weeks ago
Pewaukee, Wisconsin, United States BrightStar Care of Greater Waukesha Full timeCareers at BrightStar Care of Greater Waukesha **Job Title:** Home Health Field Specialist **Job Summary:** We are seeking a highly motivated and detail-oriented Home Health Field Specialist to join our team at BrightStar Care of Greater Waukesha. As a Home Health Field Specialist, you will be responsible for providing exceptional care to our clients in...
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Global Service Operations Director
15 hours ago
Pewaukee, Wisconsin, United States CFR Engines Inc. Full timeGlobal Service Operations ManagerCFR Engines, Inc. is a leading global manufacturer of petroleum fuel testing equipment, committed to innovation, quality, and excellence. We're seeking a highly skilled Global Service Operations Manager to join our team in Pewaukee, WI.Key Responsibilities:Develop and implement scalable service models, best practices, and...
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Tax Specialist
2 weeks ago
Pewaukee, Wisconsin, United States Kelly Services Full timeJob SummaryWe are seeking a highly skilled Tax Specialist to join our team at Kelly Services. As a Tax Specialist, you will be responsible for preparing and filing tax returns, ensuring timely payment of taxes, and maintaining accurate records.Key ResponsibilitiesPrepare and file tax returns, including excise tax returns, in accordance with TTB and other...
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Customer Support Technical Specialist
1 month ago
Pewaukee, Wisconsin, United States Generac Holdings, Inc. Full timeCompany: Generac Power SystemsPosition: Customer Experience Technical AdvocateEmployment Type: Full TimeShift: 1stAt Generac, we harness our collective energy to foster a culture of excellence and respect. We are committed to empowering our employees while driving success in our operations.Key Responsibilities:Provide exceptional technical support to...
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Global Service Operations Manager
2 weeks ago
Pewaukee, Wisconsin, United States CFR Engines Inc. Full timeJob Title: Global Service Operations ManagerCFR Engines Inc. is seeking a highly skilled Global Service Operations Manager to join our team in Pewaukee, WI. As a key member of our service operations team, you will be responsible for planning, structuring, organizing, and executing the global field service strategy.Key Responsibilities:Establish scalable and...