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Reception Coordinator
2 months ago
Reception Coordinator - Full Time
Are you seeking a workplace that offers opportunities for career advancement and personal growth?
Are you naturally self-driven, goal-oriented, and proactive?
Do you have a strong interest in health and wellness, coupled with a talent for sales?
If you possess the ambition and enthusiasm to work with a leading organization in the wellness sector, we would love to hear from you. At The Joint Chiropractic, we are committed to delivering exceptional service to our patients, and we invite you to become part of our dedicated team. Let’s transform your passion for health and wellness into a fulfilling career. We are dedicated to enhancing the quality and accessibility of chiropractic care within the wellness industry.
Compensation: $15 - $16/hr + BONUS
Benefits: Medical, Dental, Paid Time Off, and Holiday Pay
Desired Qualifications and Skills
- Eager to progress within the company
- Positive and winning attitude
- High school diploma or equivalent (GED) required
- Proficient in point of sale software and maintaining accurate patient accounts
- Strong phone and computer skills
- Minimum of one year of sales experience
- Engage in marketing and sales initiatives to attract new patients
- Ability to prioritize and manage multiple tasks effectively
- Educate patients about wellness services and offerings
- Share personal experiences related to chiropractic care
- Collaborate effectively in a dynamic and enjoyable environment
- Strong customer service skills with effective communication abilities
- Organize patient flow within the clinic
Key Responsibilities
- Deliver outstanding service to members and patients
- Primary focus on acquiring memberships to achieve sales targets
- Welcome members and patients upon arrival and check them in for appointments
- Handle incoming phone calls
- Re-engage with inactive members
- Stay informed about membership options, packages, and promotions
- Foster positive relationships with team members and support team objectives
- Maintain a clean and organized workspace
- Confidently present and sell memberships and visit packages
- Communicate member concerns to management while adhering to company policies
- Demonstrate a willingness to learn and develop professionally
- Accept constructive feedback positively and utilize it for growth
- Experience in office management or marketing is a plus
- Ability to stand or sit for extended periods
- Capable of lifting up to 50 pounds
- Uphold The Joint Chiropractic's core values of Trust, Integrity, Excellence, Respect, and Accountability
About The Joint Chiropractic
The Joint Corp. transformed access to chiropractic care by introducing a retail healthcare model in 2010. Today, it stands as the largest operator, manager, and franchisor of chiropractic clinics across the nation. The company is dedicated to making quality care accessible and affordable, eliminating the need for insurance for millions of patients seeking pain relief and ongoing wellness. With over 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a prominent leader in the chiropractic field, recognized as number three on Fortune's 100 Fastest-Growing Companies list and consistently featured in Franchise Times' "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists. The Joint Chiropractic is an innovative entity where healthcare meets retail.
Business Structure
The Joint Corp. operates as a franchisor of clinics and manages clinics in select states. In various states, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.