Medical Operations Supervisor
4 weeks ago
This is a challenging role that requires a medical professional with supervisory experience to oversee the reception and registration processes of applicants and return donors. The ideal candidate will have a strong background in medical operations and be able to supervise a team of reception and medical staff.
Key Responsibilities
- Supervise reception and medical staff to ensure that all activities are conducted in compliance with Standard Operating Procedures (SOPs).
- Assist management with daily center operations, including the development of reception and medical staff, assessment and improvement of processes, troubleshooting issues, and managing donor flow.
- In conjunction with other management and supervisory staff, facilitate donor movement throughout the center, minimizing donor wait time and processing.
- Supervise reception and medical work areas activities to ensure proper handling of supplies and materials, coordinate plans, and deliver medical and reception staff training.
- Ensure adequate reception and medical staffing to provide sufficient support based upon center size, structure, and donor flow.
- Conduct investigations, participate in root cause analysis, and develop recommendations for process improvement.
- Participate with management in conducting performance appraisals and providing performance feedback.
Requirements
- Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program, or medical school required.
- Supervisory experience and regulated environment strongly preferred.
Working Conditions
- Shares information with internal contacts to reach a solution.
- Ability to make decisions that have a moderate impact on the immediate work unit.
- Must be able to see and speak with customers and observe equipment operation.
- Occasionally perform tasks while standing and walking up to 100% of the time.
- Examine and assess the skin and other abnormalities through sight, touch, and smell.
- Reach, bend, kneel, and have a high level of manual dexterity.
- Occasionally required to lift and carry up to 25 pounds.
- Fast-paced environment with frequent interruptions.
- Frequently exposed to hazardous chemicals, extreme temperatures, and to blood-borne pathogens.
- Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
- Required to work overtime and extended hours to support center operational needs.
About CSL Plasma
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma at https://www.cslplasma.com/.
CSL Plasma is an Equal Opportunity Employer
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other classification protected by applicable US federal, state, or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
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