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Bakery Operations Supervisor

2 months ago

Detroit, Michigan, United States Nothing Bundt Cakes Full time

Position Overview: The Assistant Bakery Manager at Nothing Bundt Cakes plays a crucial role in supporting the Bakery Manager and collaborating with team members to ensure the delivery of exceptional cakes and a delightful atmosphere for guests. This position is integral in promoting the brand's culture and values while contributing to the overall success of the bakery.

Key Responsibilities:

  • Focus on enhancing the guest experience by demonstrating excellent customer engagement and nurturing a positive workplace.
  • Collaborate with the Bakery Manager to oversee all facets of guest satisfaction, cake creation, brand presentation, and inventory management.
  • Assist in the recruitment, training, and development of team members, while providing guidance and constructive feedback on performance.
  • Ensure that product quality, service excellence, and bakery standards are consistently maintained, adhering to health and safety regulations.
  • Support the Bakery Manager in managing daily operations, including production planning, team scheduling, supply procurement, and financial reporting.
  • Co-manage special orders for individual and corporate clients, ensuring timely fulfillment and delivery.
  • Participate in the opening and closing procedures of the bakery, including cash management and bank transactions.
  • Contribute to local marketing initiatives by coordinating and engaging in community events that promote the brand.
  • Maintain proficiency in all bakery roles, stepping in as needed to support team operations.

Core Values: The Assistant Bakery Manager embodies a servant's heart, demonstrating commitment to the team's success and the guest experience.