Parking Operations Supervisor

4 days ago

Detroit, Michigan, United States SP+ Full time
Parking Operations Supervisor Job Description

At SP+, we're driven by our promise to make every moment matter for a world on the go. As a Parking Operations Supervisor, you'll play a crucial role in ensuring that our parking operations are handled within contractual guidelines, adhering to company policies and procedures, and fostering good client relations.

Key Responsibilities:
  • Participate in programs to improve client and customer satisfaction.
  • Assist in the management of day-to-day activities of the assigned locations.
  • Assist with management duties as assigned.
  • Courteously assist customers.
  • Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
  • Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
  • Assist with cleanup of debris, water, oil spills and etc.
  • Substitute for any position, if necessary.
  • Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
  • Complete other duties as needed.

Requirements:
  • Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.
  • Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions.
  • Written Communication - Writes clearly and informatively; Able to read and interpret written information.
  • Customer Service - Maintains positive attitude. Responds to requests for service and assistance.
  • Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
  • Judgment - Exhibits sound and accurate judgment.
  • License Requirement - The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record.

Physical Demands:
  • While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk.
  • The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.

Equal Opportunity Employer:
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

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