Bicycle Sales Specialist
1 week ago
We're a team of passionate individuals dedicated to pushing the boundaries of human-powered transportation. With a rich history dating back to 1974, we've been at the forefront of innovation, striving to create the best bikes and deliver exceptional rider experiences.
Job SummaryWe're seeking a skilled Cycling Specialist to join our team at Specialized Austin. As a critical member of our retail team, you'll be responsible for delivering world-class rider service, enhancing customer satisfaction, and contributing to our sales and profitability goals.
Key Responsibilities- Provide exceptional rider service, ensuring ongoing sales and high levels of customer satisfaction
- Meet and connect with riders, understanding their needs, and offering personalized solutions
- Inspire riders to purchase, celebrate their decisions, and create lasting positive impressions of our brand and products
- Deliver transformative, inclusive, and ride-focused experiences for staff and customers alike, embodying the Specialized Retail Way
- Assist in maintaining visual merchandising standards, restocking products, and ensuring a clean and organized store environment
- Participate in regular training to stay current on product features and company literature
- Regularly attend work and maintain punctuality
- Passion for cycling and the Specialized brand
- 1-3 years of retail experience, preferably in a customer-facing role
- Excellent communication skills, with the ability to effectively interact with customers and team members
- Ability to work a flexible schedule, including weekends
- Physical stamina to stand for extended periods, with occasional walking, kneeling, or reaching
- Ability to lift at least 20 lbs. and use proper lifting techniques
- Industry-leading Employee Purchase Program
- Long-term loan of a current model-year demo bike
- Medical, dental, vision, and life insurance
- Morning and evening rides with the team
We believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world. We're committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone, especially those from marginalized groups, to apply to our job postings and help us become the riders' brand of choice.
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