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Franchise Performance Manager

1 month ago

Pittsburgh, Pennsylvania, United States Franchise World Headquarters, LLC Full time
About the Role

The Franchise Performance Manager is a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. This position reports to the Director, Franchise Performance, and is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio.

Key Responsibilities
  • Drive Performance: Foster and enhance positive relationships with franchisees, gain their respect, and establish the MFP as an important contributor to the business and a leader in the industry.
  • Building Relationships: Provide direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership.
  • Development: Assist the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory.
Requirements
  • Bachelor's degree or equivalent job-related experience with 5+ years of experience in a multi-unit management role.
  • Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management, and other related areas would be a plus.
  • 5+ years of experience in Franchise Management, with a track record of driving business growth and profitability.
  • 3+ years of Restaurant experience preferred.
What We Offer
  • Insurance Plans (Medical/Dental/Vision/Life)
  • 401k
  • Competitive Bonus
  • Mobility Allowance
  • Tuition Reimbursement
  • Company Holidays
  • Employee Resource Groups
  • Volunteering time