Customer Experience Associate I
7 days ago
Conduent State & Local Solutions, Inc Job Opportunity
\We are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional service to our clients' customers via phone, email, and website inquiries.
\In this role, you will have the opportunity to work with a dynamic team and make a positive impact on our customers' lives. If you are a driven individual with excellent communication skills and a passion for delivering outstanding customer service, we encourage you to apply.
\About the Role
\- \
- Respond to customer inquiries in a timely and professional manner.\
- Provide accurate and helpful information to customers via phone, email, or online chat.\
- Maintain accurate records of customer interactions and update relevant systems as necessary.\
- Work collaboratively with colleagues to achieve team goals and objectives.\
- Participate in ongoing training and development to enhance your skills and knowledge.\\/ul\
Requirements and Qualifications
\- \
- Bachelor's degree in a related field or equivalent experience.\
- Excellent written and verbal communication skills.\
- Ability to work in a fast-paced environment and meet deadlines.\
- Strong problem-solving and analytical skills.\
- Customer service experience preferred but not required.\\/ul\
What We Offer
\- \
- A competitive salary range of $19.20-$20.20 per hour.\
- A comprehensive benefits package including health insurance, dental, vision, life insurance, and 401(k) matching.\
- Paid time off and holidays.\
- Ongoing training and development opportunities.\\/ul\
Why Work with Conduent?
\- \
- Opportunities for career advancement and professional growth.\
- A diverse and inclusive work environment.\
- A commitment to excellence and customer satisfaction.\\/ul\
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Estimated salary: $19.20-$20.20 per hour.
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