Customer Experience Associate I

7 days ago


Bakersfield, California, United States Conduent State & Local Solutions, Inc Full time

Conduent State & Local Solutions, Inc Job Opportunity

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We are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional service to our clients' customers via phone, email, and website inquiries.

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In this role, you will have the opportunity to work with a dynamic team and make a positive impact on our customers' lives. If you are a driven individual with excellent communication skills and a passion for delivering outstanding customer service, we encourage you to apply.

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About the Role

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  • Respond to customer inquiries in a timely and professional manner.\
  • Provide accurate and helpful information to customers via phone, email, or online chat.\
  • Maintain accurate records of customer interactions and update relevant systems as necessary.\
  • Work collaboratively with colleagues to achieve team goals and objectives.\
  • Participate in ongoing training and development to enhance your skills and knowledge.\\/ul\

Requirements and Qualifications

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  • Bachelor's degree in a related field or equivalent experience.\
  • Excellent written and verbal communication skills.\
  • Ability to work in a fast-paced environment and meet deadlines.\
  • Strong problem-solving and analytical skills.\
  • Customer service experience preferred but not required.\\/ul\

What We Offer

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  • A competitive salary range of $19.20-$20.20 per hour.\
  • A comprehensive benefits package including health insurance, dental, vision, life insurance, and 401(k) matching.\
  • Paid time off and holidays.\
  • Ongoing training and development opportunities.\\/ul\

Why Work with Conduent?

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  • Opportunities for career advancement and professional growth.\
  • A diverse and inclusive work environment.\
  • A commitment to excellence and customer satisfaction.\\/ul\

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Estimated salary: $19.20-$20.20 per hour.



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