Call Center Associate

5 days ago


Bakersfield, California, United States Conduent, Inc. Full time
About the Role

We are seeking a talented and motivated individual to join our team as a Customer Experience Associate at Conduent, Inc.

In this role, you will be responsible for supporting our clients' customers through various communication channels. Your primary goal will be to resolve customer inquiries and issues efficiently while providing exceptional service.

Key Responsibilities:
  1. Handle customer calls, emails, and chats in a professional and courteous manner.
  2. Escalate complex issues to senior representatives when necessary.
  3. Meet or exceed performance metrics and sales targets.


To be successful in this role, you should possess excellent communication and problem-solving skills. You must also be able to work effectively in a team environment and adapt to changing priorities. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

What We Offer:
  • A competitive hourly rate of $19.20.
  • Comprehensive training program that includes paid 5 weeks of training.
  • Benefits package that includes great perks.
  • Flexible schedule with weekends off.


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