Cleaning Operations Manager

6 days ago

Waukesha, Wisconsin, United States Environment Control of Wisconsin, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Cleaning Operations Manager to join our team at Environment Control of Wisconsin, Inc. As a key member of our management team, you will be responsible for overseeing the daily operations of our janitorial unit, ensuring exceptional customer satisfaction, and driving employee satisfaction and development.

Key Responsibilities
  • Customer Satisfaction: Account Knowledge and Quality Control
  • Employee Satisfaction: Employee development and satisfaction are critical
Competencies
  • Ethics: Treats people with respect, works with integrity and ethically, upholds organizational values
  • Organizational Support: Follows policies and procedures, completes scheduled tasks correctly and on time, supports organization's goals and values
  • Customer Service: Responds promptly to customer needs, meets obligations
  • Professionalism: Approaches others in a tactful manner, follows through on commitments, maintains confidentiality
  • Attendance/Punctuality: Is consistently at work and on time, ensures work responsibilities are covered when absent
  • Analytical, Design or Problem Solving: Demonstrates attention to detail, identifies and resolves problems in a timely manner
  • Adaptability: Adapts to changes in the work environment, able to deal with frequent change, delays, or unexpected events
  • Dependability: Follows instructions, responds to management direction, completes tasks or notifies appropriate person with an alternate plan, prioritizes and plans work activities, uses time efficiently
  • Initiative: Asks for and offers help when needed, shares expertise with others
  • Safety and Security: Observes safety and security procedures, reports potentially unsafe conditions, uses equipment and materials properly, uses chemicals properly, as trained
Qualifications
  • Education and/or Experience: Three to six months related experience and/or training, or equivalent combination of education and experience
  • Other Skills and Abilities: Must possess a valid, current driver's license and/or have on-time, alternate transportation to arrive at each work location
  • Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form, must be mechanically inclined in regard to equipment and facilities maintenance and repair
  • Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Requirements
  • A plus but not required: Bilingual English/Spanish - Written and Spoken
  • Valid Driver License with a driving record that is insurable by business insurance standards
  • Criminal background check and Drug Testing Required
  • Ability to lift up to 50 lbs.

$19/hr. Depending on Experience in Janitorial Business and Managerial experience

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