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Center Manager

1 month ago

McKinney, Texas, United States OrangeTwist Full time
About OrangeTwist

We're a leading national aesthetic treatment provider with a mission to make our clients look and feel amazing. Our curated treatments include Botox and fillers, CoolSculpting, HydraFacial, lasers, micro-needling, skin and scalp care, and more.

Job Summary

We're seeking a highly skilled and experienced Center Manager to oversee the day-to-day operations at our OrangeTwist Center(s). As a key member of our team, you'll be responsible for leading a team of employees, ensuring excellent customer service, driving sales and profitability, and maintaining a well-organized and efficient store environment.

Key Responsibilities
  • Meet and exceed company revenue goals and KPIs
  • Direct, implement, and maintain guest experience and service standards
  • Develop and implement programs to enhance guest satisfaction and front office operations
  • Provide day-to-day guidance and oversight of subordinates
  • Develop and hold accountable team members to achieve sales and profitability goals
  • Prepare accurate and timely reports and correspondence
  • Establish and monitor systems and procedures to enhance timely and efficient workflow
  • Ensure Center operations are maintained through planning and implementation of operations processes
  • Schedule education trainings and workshops
  • Utilize marketing tools to generate new business and host successful events
Requirements
  • College degree or equivalent
  • Minimum 2 years of experience as Center Manager, Store Manager, or similar role
  • Minimum 2 years of experience in leadership
  • Minimum 1 year of experience in Medspa or similar (preferred)
Perks
  • Forward-thinking, transparent, and inclusive company culture
  • Competitive salary, incentive plan, generous paid time off, sick time, and paid holidays
  • Comprehensive benefits package including medical, dental, and vision insurance
  • 401k employee contributions, FSA, HSA, and dependent care options
  • Continuing education with our own University
  • Employee referral bonus program, employee resource groups, and professional development

We recognize that the key to success lies in valuing the minds, experiences, and perspectives of people from all walks of life. OrangeTwist is proud to value diversity and be an equal opportunity employer.