Veterans Assistance Program Site Coordinator

2 weeks ago

Joint Base Andrews, United States CALIBRE Full time

CALIBRE Systems Inc., a distinguished employee-owned Management Consulting and Digital Transformation firm, is seeking a Transition Assistance Program Site Lead to provide essential support for our client.

The role involves facilitating transition activities aimed at assisting veterans. This includes delivering standardized briefings on VA Benefits and Services, conducting personalized engagements, offering pre-separation counseling, managing military life cycle events, overseeing Capstone events, and ensuring effective warm-handover support.

Key Responsibilities:

  • Oversee operational deployment activities for personnel at the designated site.
  • Manage non-event activities to ensure smooth operations.
  • Coordinate travel logistics for staff at the site.
  • Develop and implement a coverage model tailored for the site.
  • Organize and schedule training sessions for field staff.
  • Conduct order reviews and manage inventory effectively.
  • Participate in regular leadership teleconferences and virtual meetings.
  • Facilitate weekly meetings with site staff and other relevant contacts.
  • Communicate new policies, procedures, and operational guidance to site personnel.
  • Implement quality management practices at the site.
  • Address risk and issue management proactively.
  • Deliver on-site activities and manage post-event data collection.

Essential Skills:

  • Ability to understand and apply adult learning principles.
  • Knowledge of VA benefits programs.
  • Familiarity with the needs of transitioning service members.
  • Proficiency in Microsoft Office applications.
  • Strong skills in customer management and support.

Required Experience:

  • Bachelor's degree or 5 – 7 years of relevant work or military experience.
  • Preferred background in Training, Education, Career Counseling, or Human Resources.
  • Relevant certifications are advantageous.

Preferred Qualifications:

  • Experience in delivering presentations to live audiences.
  • Knowledge of military operations and experience with military clientele.
  • Awareness of current veteran issues and challenges during and after transition.

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