Operations Client Advisor
4 weeks ago
We are seeking a highly skilled Operations Client Advisor to join our team at Buyers Edge Platform, LLC. As a key member of our client success team, you will be responsible for ensuring the successful onboarding, adoption, and continued satisfaction of our clients with our software.
About the Role:
- Serve as the primary point of contact for clients, overseeing onboarding, implementation, training, and overall satisfaction.
- Utilize food service knowledge to connect with clients, providing tailored onboarding and adoption plans that align with their goals.
- Highlight and demonstrate the benefits of our software, identifying opportunities to enhance the client's experience through additional features.
- Assist restaurant owners and operators implement systems that improve operational efficiency and profitability.
- Act as a liaison between clients and product development, advocating for feature requests and enhancements based on client needs.
About You:
- Minimum of 5 years in a managerial food service position.
- Experience with Inventory Control Systems and recipe costing for restaurants.
- Bachelor's degree preferred.
- Strong responsibility and organizational skills.
- Process-oriented with an ability to drive efficiency.
- Excellent verbal and written skills to build positive relationships.
- High accuracy in managing tasks and projects.
- Ability to manage multiple clients and projects effectively.
What We Offer:
- Competitive compensation package.
- Thorough training and development program.
- Opportunity to work with a leading accounting, payroll, and finance software for the foodservice industry.
- A diverse and inclusive work environment.
We are an equal opportunity employer and welcome applications from all qualified candidates. If you are a motivated and experienced professional looking to make a difference in the food service industry, we encourage you to apply for this exciting opportunity.
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