Automotive Service Advisor
2 weeks ago
We are seeking a highly motivated and experienced Automotive Service Advisor to join our team at Brakes Plus. As a key member of our service department, you will be responsible for providing exceptional customer service, leading a team of technicians, and ensuring the highest standards of excellence in our operations.
Key Responsibilities- Directly interact with customers to understand their needs and provide solutions
- Lead and motivate a team of technicians to achieve exceptional performance and productivity
- Supervise and coordinate the work of technicians, ensuring efficient use of resources and adherence to company procedures
- Coach and develop team members to improve their skills and knowledge
- Evaluate and improve service department processes to enhance customer satisfaction and efficiency
- Manage inventory and supplies, ensuring adequate stock levels and minimizing waste
- Ensure a safe and healthy work environment, adhering to company safety policies and procedures
- Minimum 2 years' experience in a Service Advisor or similar role
- Proven leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of basic OSHA laws and regulations
Brakes Plus offers a competitive salary range of $40,000-$60,000 per year, as well as a comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k) retirement plan. We also offer paid time off, bereavement leave, and holidays.
We are an equal opportunity employer and welcome applications from diverse candidates. Please note that all information will be kept confidential according to EEO guidelines.
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3 weeks ago
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