Customer Service Representative

1 week ago


San Diego, California, United States Navy Federal Full time

Job Summary:

Navy Federal Credit Union is seeking a highly skilled Member Service Representative to provide exceptional service to our members. As a key member of our team, you will be responsible for delivering a wide range of financial products and services, including deposit accounts, lending products, and credit/debit cards.

Key Responsibilities:

  • Provide personalized service to members, answering questions and addressing concerns in a professional and courteous manner.
  • Process transactions, including deposits, withdrawals, and loan applications.
  • Assist members with account maintenance, including account openings, closures, and transfers.
  • Offer financial education and guidance to help members achieve their financial goals.
  • Work collaboratively with other team members to achieve business objectives.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.


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