Customer Service Representative
1 week ago
Job Summary:
Navy Federal Credit Union is seeking a highly skilled Member Service Representative to provide exceptional service to our members. As a key member of our team, you will be responsible for delivering a wide range of financial products and services, including deposit accounts, lending products, and credit/debit cards.
Key Responsibilities:
- Provide personalized service to members, answering questions and addressing concerns in a professional and courteous manner.
- Process transactions, including deposits, withdrawals, and loan applications.
- Assist members with account maintenance, including account openings, closures, and transfers.
- Offer financial education and guidance to help members achieve their financial goals.
- Work collaboratively with other team members to achieve business objectives.
Requirements:
- High school diploma or equivalent required.
- 1-2 years of customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
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