Shift Manager Lead

4 weeks ago


Rapid City, South Dakota, United States Pizza Ranch Full time
About the Role

Pizza Ranch is seeking a highly motivated and experienced Shift Lead to join our team. As a Shift Lead, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a high-performing team.

Key Responsibilities
  • Guest Satisfaction: Ensure that every guest has an exceptional dining experience, responding promptly to their needs and resolving any issues that may arise.
  • Driving Standard Operating Procedures: Maintain high standards of quality, cleanliness, and safety in the restaurant, adhering to our established procedures and protocols.
  • Leading Successful Shift Execution: Coordinate and execute seamless shift operations, ensuring that all tasks are completed efficiently and effectively.
  • Training and Development: Develop and implement training programs to enhance the skills and knowledge of team members, promoting a culture of excellence and continuous improvement.
Requirements
  • Leadership Experience: Proven track record of leadership, communication, and organizational skills, with a passion for developing and motivating others.
  • Restaurant Experience: Previous experience in a fast-paced restaurant environment, with a strong understanding of food safety, quality control, and customer service principles.
  • Education: High school graduate or equivalent, with a strong foundation in mathematics, communication, and problem-solving skills.
What We Offer

Pizza Ranch offers a competitive compensation package, opportunities for career growth and development, and a dynamic work environment that values teamwork, innovation, and customer satisfaction.


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