Network Support Specialist II

6 days ago


Savannah, Georgia, United States InsideHigherEd Full time
Job Title: Network Support Specialist II

Savannah State University is seeking a highly skilled Network Support Specialist II to join our team. As a key member of our IT department, you will be responsible for providing technical support for our network infrastructure, ensuring seamless connectivity and performance.

Responsibilities:
  • Provide timely and effective technical support through help desk requests and emergency calls
  • Configure and install Cisco networking equipment, VOIP systems, and video surveillance systems
  • Update networking equipment with the latest security patches and troubleshoot network connectivity issues
  • Implement and maintain life safety devices, UPS systems, and other network equipment
  • Monitor network utilization and develop implementation plans for new systems
  • Collaborate with vendors, faculty, and staff to carry out the objectives of the position
  • Stay current with technological advances in networking to facilitate problem resolution
Requirements:
  • Bachelor's degree or Associate degree with two years of experience in Information Technology
  • Strong application, troubleshooting, and analytical skills
  • Demonstrated experience and exposure in the security arena dealing with security-related issues a plus
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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