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Fraud Management Supervisor
2 months ago
FRAUD MANAGEMENT SUPERVISOR
WHAT IS THE ROLE?
This position oversees the functions of Investigations, Fraud Detection, and Loss Prevention. The supervisor is accountable for leading and nurturing the team responsible for scrutinizing fraudulent activities. The role involves directing the Fraud Detection unit, assessing and sampling KYC/EDD/Compliance documentation, and reviewing SARW/SAR files to uncover Ponzi schemes, investor fraud, pyramid schemes, kiting, and other illicit activities. Utilizing fraud detection alerts and various indicators of potential client fraud, the supervisor will conduct thorough investigations and report findings to the Corporate Security Manager.
Key Responsibilities
+ Manage the daily operations of the assigned functional area; prioritize tasks, manage multiple responsibilities, and resolve issues as they arise.
+ Lead, train, mentor, and inspire team members; provide guidance and support to ensure productivity and service excellence.
+ Focus on high-risk areas identified within the organization.
+ Ensure compliance with legal and regulatory standards as well as internal policies and procedures.
+ Supervise Fraud Detection Analysts who conduct in-depth analyses to detect and identify fraudulent and criminal activities.
+ Offer resources and guidance to investigators for conducting comprehensive research.
+ Coach and develop direct reports.
+ Responsible for the review and analysis of KYC/EDD/Compliance files and SARW/SAR files to detect Ponzi schemes, investor fraud, pyramid schemes, kiting, and other criminal activities.
+ Promptly escalate any identified Ponzi or investor fraud cases to the BSA officer and Corporate Security Manager.
+ Gather necessary documentation for analysis from relevant departments and resources.
+ Ensure timely review, analysis, and investigation of all files flagged as potential fraud.
+ Maintain close collaboration with law enforcement and other financial institution investigators to facilitate information exchange and support.
+ Present investigation outcomes to the BSA Officer and ESARRC.
+ Proactively identify, research, and suggest policy and procedural enhancements to minimize costs, streamline operations, and improve efficiency.
+ Participate in and contribute to bank-wide initiatives.
+ Collaborate with other departments to achieve shared objectives.
+ Stay informed about bank policies and procedures; ensure full compliance with all regulatory requirements.
+ Serve as a resource for internal and external clients; guarantee high-quality customer service and effective operational support.
+ Apply both technical and general business acumen to resolve complex issues within the assigned function.
+ Ensure that team members adhere to specified compliance guidelines.
+ Under management direction, handle human resource responsibilities, including recruitment, performance evaluations, and employee counseling.
+ Perform additional duties as assigned.
Qualifications
Must-Have:
+ At least 10 years of experience in Banking Services or a related field, with a minimum of 5 years in a supervisory role.
+ A minimum of 7 years of experience with regulatory requirements, particularly focusing on BSA and the USA Patriot Act.
+ At least 7 years of experience in financial investigations and forensic accounting.
Skills and Knowledge:
+ Capability to perform functional duties and related tasks with minimal oversight.
+ Strong interpersonal skills to effectively engage with all levels of bank personnel and clients.
+ Exceptional verbal and written communication abilities.
+ Comprehensive understanding of bank policies, procedures, and regulatory requirements, particularly regarding BSA and the USA Patriot Act.
+ Knowledge of criminal law and regulations.
+ Background in complex financial investigations and forensic accounting.
+ Preferred certifications: Certified Anti-Money Laundering Specialist (CAMS) and/or Certified Fraud Examiner (CFE).
+ Proficient PC skills.
+ Ability to analyze intricate situations and provide guidance, recommendations, or escalate issues as necessary.
+ Competence in managing challenging situations with colleagues and clients effectively.
Compensation
Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This position is eligible for bonuses and/or commissions.
Benefits and Perks
At City National, we are committed to excellence in all aspects, including the benefits and perks we provide to our colleagues.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer dedicated to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by law.
ABOUT CITY NATIONAL
Founded in 1954 by entrepreneurs for entrepreneurs, City National Bank has always prioritized personal relationships. Our legacy of integrity, community involvement, and exceptional client relationships continues to drive our growth today. City National is a subsidiary of the Royal Bank of Canada, one of North America's leading diversified financial services companies.
